Tom 04/19/24
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Extremely difficult!!

This is the most difficult watch to set the time on that I have ever owned. I will never buy another Citizen watch.

Citizen Response We are sorry to hear about your experience with setting the time on your new watch. The Promaster Sailhawk is designed to be a versatile, high-performance timepiece. You can find step-by-step setting instructions conveniently located on the product page of our website. Your satisfaction is important to us. We will be reaching out to you via email to provide solutions and assistance.

Tdub 11/09/23
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confusing

very difficult to change the time. I would have never bought this watch if I knew how difficult and tedious it is to make a simple change

Anonymous 06/10/20
Verified Buyer
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Hyperviper76 03/08/23
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It's ok

Overall a nice time piece, very accurate, and it has good coloring (I have the blue one). The bad's: It is a bit heavy, especially considering that there are lighter weight watches that offer the same features plus many more at a cheaper price. There is no button beep, no hour beep, and no vibrating alarm. Also, my digital displays are very dim despite being brand new. (I have literally owned the watch for 3 hours). I am seriously considering returning it.

Eric 04/29/21
Verified Buyer
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Watch

Hard to set time If you live in Arizona. You would have to have California time while it’s daylight savings time. Can’t set time for Arizona

Citizen Response Thank you for your feedback and for reaching out to us. We're very happy to have been able to troubleshoot with you and resolve the difficulty you were experiencing. We hope you enjoy your Promaster Sailhawk timepiece for years to come!

Trow 08/11/22
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Great looking watch

Great looking watch. This is a birthday present from my wife but, cannot get it to set the correct time. Got the digital part set to time. The analog hands will not set correctly. Really do not wanted to return it but, if I can't figure it out. I'm going to return it.

David C. 05/19/24
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Love the watch! However, why are the point of sail wrong?!

Have owned this watch for a couple of years now. Performs petfect. Mine is in the blue. Definitely, a eye catcher. My only complaint, the point of sail are wrong. If one is standing at the helm, the Port side markings should be at the 10 & 11 . And so forth. The Starboard markings should be at the 1 & 2 position and so forth. Why are the point of sail off? Have sent this Citizen before, but they have yet to respond. Seriously, if your marketing at a sailing watch, at least have the tacking positions marked correctly.

Scott 10/02/22
Verified Buyer
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Great watch for regattas

Love this watch. The eco drive. The looks. And the race timer. I only wish there was a way to sync the race timer if you miss a signal, and that the audio alarms were a little louder. Also love the function of being able to move the analog hands out of the way of the LCD screens and easily reset them

Lisa 01/06/21
Verified Buyer
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Time setting

The only issue I had was setting the time . way too complicated

Anonymous 10/14/20
Verified Buyer
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