Great watch. I don't like the band. It caused a small rash.
When I first got my CS Smart watch, I liked both its form and function. Unfortunately, a firmware upgrade introduced an off-by-one error into the timer function. It took me over a week to convince the Customer Service Rep that it was a problem; he kept describing to me the current behavior and I replied numerous times, telling him what the issue is and how the previous version of firmware didn't have that problem. It's unclear to me if he actually escalated the issue since I'm still convinced he doesn't really understand the problem, he could give me no idea of when it might be fixed (which I understand) and, meantime, the function that I use the most on a daily basis has a bug. The CSR was perfectly polite but I'm frustrated that it took a week of back-and-forth for him to acknowledge that it *might* be a problem. Other than that, the watch is fine. Other functions work well and it has great battery life.
The 17 day battery life is true. So far, that has been my experience. I am still disappointed that it is not solar powered. This is my 6th Citizen watch. 4 out of the 6 are solar powered. The other two are the original CZ Smart watch (of which the battery barely lasts a day), and this hybrid smart watch.
Repeat purchase of this watch. Bought one for my husband who loves it. Son liked it so much, surprised him with one. Watch looks real sharp, classic style. Great quality as you’d expect from Citizens.