I recently got my first Citizen CZ Hybrid. I did what I thought was a lot of research on this watch however robot and automatic ratings made it out better than it is. The 4.5 ratings is not accurate or acceptable. Working in law enforcement I had high hopes and respect for Citizen however this was sub par at best. This watch does not do well tracking fitness workouts. 5 minutes into a work out it will vibrate and ask if you want to keep monitoring. It should tell by my heart rate and movements I am still working out. The back light or what ever Citizen calls it works whenever it wants. I have found absolutely no way to read the digital face or messages on the screen in low light or dark settings.Attempts with Citizen help desk have not been helpful and aggravating for the amount of time spent trying to talk with someone to get no correction to my watch. The placement of the buttons are not ideal. While working out you will notice the watch has switch through multiple modes or functions and will be on a screen you did not want or attempt to go to. The apps on the watch are great. A lot of information and fitness tracking abilities. Not sure on the complete accuracy however I have not worn comparable watches and did the exact same routine to compare vs other watches. The watch has great potential however at this time even when I bought mine on sale do not let the 4.5 star rating fool you. There are better comparable watches on the market right now.
Citizen Response
The website stated the watch was water resistant to 3 atm. The watch arrived and the paperwork stated to not even dive into water while wearing the watch. Unacceptable for me, otherwise it seemed like a decent watch.
Nice looking watch but difficult to figure out all the apps--couldn't read/see the dials in the dark
Watch is cool but when you make movements the push buttons get pushed and it restarts everything. Also it’s confusing to use. I guess it not user friendly at least to me.