I purchased this last week after pre ordering and waiting for a month. The watch won't connect with the citizen connected app, so basically its unusable.
Bought this for my boyfriend for his bday, and he loves his new watch. Got him Hybrid Watch Gen 2, with the stainless grey and black band.
Will not stay connected will not show any notifications. Reset the watch deleted the app reinstalled the app reset the watch. Will work showing notifications for about a week then right back to the same issue will not stay connected and will not show notifications when connected. What a waste on a nice looking watch
Not pleased with the watch at all. I usually like citizen because of the quality, but this watch missed the mark. Watch looks cheap and the displays are hard to read. Thankful for the app, otherwise wouldn’t be able to really tell the readings.
Disappointed at Citizen! I expected an Eco-drive smart watch with a long battery life and water proof So disappointed!
I purchased this last week after pre ordering and waiting for a month. The watch won't connect with the citizen connected app, so basically its unusable.
Why would you make such a masterful piece of technology so beautiful and functional not water proof? WR is unacceptable.
I used to be a big fan of Citizen watches. My father gave me my first Citizen watch 45 years ago. For the next 20 years, I continued to use Citizen watches. I bought this watch during Christmas time and had high hopes for it. It has a very stylish design and finish, though it is a little heavier compared to regular smartwatches. However, it is not SMART at all. The Citizen watch app must remain open on my phone. Once the app is closed, it disconnects the Bluetooth connection, and it takes a long time and several attempts to reconnect. When the watch disconnects from the phone, I receive no notifications. The step tracking is completely inaccurate. I tested it by sitting down and just swinging my hand, and the watch counted that as steps. The watch display font is too small. The LED light is supposed to turn on by double-tapping, but it often doesn't respond. The customized watch face has very limited options, so I ended up using one of the preset faces by Citizen. Even then, my watch keeps reverting to its basic default face often. I've also experienced the Bluetooth connection with my phone completely resetting for no apparent reason! I had to remove the existing connection and reconfigure the watch as a new device on my phone. Initially, I rated this watch one star. The reason I added another star is because of the battery life. I only need to charge it every other week, and the battery really lasts a long time. Compared to other smartwatches on the market, I think this one has the longest battery life. In conclusion, I bought this watch to test it and see if it could replace my other smartwatches. Based on my experience, I would not recommend this watch to anyone. If buying this watch as a regular watch, it is too heavy. It is absolutely not a replacement or comparable to any market-leading smartwatch.
Stopped showing any notifications after recent android update. No changes have been released for the app to remedy, so basically it is useless.
Cannot get notifications of messages or calls on the watch. It used to work, but no longer. Tried everything, but the app keeps telling me to enable something that is already enabled. Also, if I go out of Bluetooth range and it disconnects, it often doesn't reconnect until I go into the app to tell it to. Worst smartwatch I've had. Absolutely regret buying it
I have had nothing but citizen watches for 15 years and I loved them. After the last two watches I purchased from Citizen, these will be the last. The service is great, your engineers should apply for work at Disney. The Smart watch is a joke.
Really like the look and Options on this Citizen smartwatch. Hoping there are more watchmaker to choose from in the near future from Citizen. That would be my only gripe.