Stew B. 01/12/25
Verified Buyer
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Meets expectations

I’m very happy with my purchase. I have been using the watch for a week now and haven’t charged the battery. I don’t use all the features but I do use a few. I don’t know if the update fixes what people complained about but it works great it looks great and I like it.

John H. 11/06/24
Verified Buyer
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Great looking watch-aps leave something to be desired!

Love the watch! The battery life is amazing I went well over 14 days and it was still at 32% from 84% when I first got it. My issues are syncing with CZ Smart Q dashboard, with Google fit. I will clarify I am in the process of working with customer support. I don't think this is a watch issue as much as app driven. But if it is an app issue then that does impact my decision for sure. Only other call out on website is it's not clear that it comes with charging cable so I bought one and it wasn't needed. Will update this review once I have more information from customer support other than what they gave me which was pretty standard. Did I reset the watch, Bluetooth, watch tutorial videos etc. Answer of course was yes!!

Walter W. 06/24/24
Verified Buyer
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Only 1 issue

You cannot manually log your steps or exercise like you can on a Fitbit

Sierra A. 06/24/24
Verified Buyer
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Citizen Hybrid

And awesome smartwatch that looks stylish

Mitchell S. 04/16/24
Verified Buyer
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Does What It Says

This hybrid watch does exactly what Citizen says it does and is exquisite to boot. The watch is not supposed to be a Garmin or have any detailed smart features, but instead is supposed to have long battery life along with the smart-watch-basics. The watch has all of that and more. Indeed, I find that it tracks my sleep more accurately than many other smart watches and the APP is elegant and more extensive than with other smart devices considering the second CZ smart app. This is a watch for show and is beautiful as a men's watch. I am glad to have added it to my watch collection and will be purchasing more Citizen products in the future (indeed, the one glitch I experienced the Citizen customer service department got back to me in less than an hour and resolved my problems!).

Big P. 04/03/24
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Awesome watch

It has been a week. The battery is still above 60%. I will say it takes a few days to learn the I phone, but once it does it's a great watch. It is plenty big. If you are looking for more of a timepiece, instead of a computer on your wrist, this is the watch for you.

No 12/25/23
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Why no second hand?

Why would you build a so called smart watch without an option for a second hand, digital or otherwise? The heart rate and O2 sensor are sketchy at best. Spending over $300 for a "smart watch" is a drop in the bucket for some. For me, it's not. You streamlined a watch to get into the smartwatch market. You also failed terribly.

Jimmy71 12/19/23
Verified Buyer
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Great watch

Looks great, setup was easy. It tracks the metrics I care about, heart rate, sleep, steps. I don’t have the Alexa feature set up, so I don’t get the weather. I wanted a traditional looking watch that will last. Only knock on it is the Stopwatch feature is completely useless. It needs to be reworked or removed.

Jonathans32 11/29/23
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Quality watch/frustration with app

Watch is high quality and has a decent feel/weight. Feels more like a traditional watch but lacks the customization that I desire in a smart watch. App is frustrating to use. Any watch I use for work only requires 2 things. Military time and date. The gallery options have only one option with military time and I couldn’t figure out a way to have both military and date display at the same time. Battery life seems to be above average for a smart watch. Improvements to the app experience are needed. (2 apps are required to unlock full experience and neither is all that intuitive. ) Also needed to get a jeweler to adjust watch band.

Stevem84 11/27/23
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Awesome battery life. Accurate steps.

Very welcoming for this chance to review. The battery life is outstanding. Have worn this watch daily for past two weeks and have 18% left. I wear it for health apps and count my steps. Does not text or read text from phone but lets you know about alerts. I enjoy how it is nice and hefty. I love how it is large on my smaller sized wrist. Was easy to adjust links.