Beautiful and function. Limited water resistance

Beautiful and functional watch. Water resistance information was reported as higher in the promotional resources. When the watch arrived, it indicates "normal" water resistance.

Overall great watch with some faults

I have always been a fan of Citizen watches. I have four of them and purchased the Hybrid Smartwatch as an option to my Apple Watch. Fantastic battery life and great classic looks. Overall happy with my purchase with some issues. First, no Apple/Google pay. You'll have to pull your phone out for that. Next, I have an issue where the dials disappear. Theres a setting to show/not show the dials and although I dont change it, it sets itself to hide dials every so often. Another issue is if you have complications to show weather or a different time zone, they are not constant. You have to flick your wrist for it to update the time (it does show time difference and city constant so I dont know why it can't show the actual time) or, have to have the app running on your phone for the weather to update. Aside from the issues, I like the watch and swap between it and an Apple watch depending on what I'm doing. You'll have to decide for yourself depending on your use case. Definitely not as integrated as the Apple watch, so you're paying for looks at a lower price point.

Battery time

I have just purchased smart watch ( not hybrid). Battery runs out in few hours. I like watch, worried about need of charging twice a day. Is this fixable or I should get Hybrid

Enjoyed the watch before it died

I bought this watch in July 2024. I was never able to get it connected to some of the apps, and it constantly disconnected from my phone. Still, it was a great watch, and I enjoyed the features. It suddenly refuses to charge. I bought a replacement charger, which I had to find locally since it is always out of stock on your site. The watch doesn't show that it is connected to the charger at all, no matter which charger I'm using. I've never had this problem with other Citizen watches.

Failure to Launch app

Since I was unable to launch the app and support was of no help I will be returning the watch.

Danny

I would not buy this or any smart watch from citizens. I first purchased the CZ Smart touchscreen and it lagged behind when you would swipe to do something. You would have to wait on it to catch up. I sent it back and bought the CZ Smart hybrid. Straight out of the box is has not worked. I emailed customer service. They asked for the number on the back of the watch. I sent that 5 days ago and have not heard anything back from them.

Underwhelming

Woefully underwhelming. Every piece of functionality on thebwatch runs thru the app, and the app is awful. Neither the stopwatch nor timer have a seconds/second hand option. I new I wasn't purchasing a Garmin or Apple, and I loved the idea...but I expected more. And Citizen, unfortunately, has failed to deliver.