Interesting concept

The watch was somewhat difficult to pair with my phone. It appears that software for my Samsung watch conflicted with the pairing. I was able to pair the watch by temporarily disabling the other software. The watch works fine and has a different feel then the other watch. The Samsung watch does much more than the Citizen's The jury is out until I wear the watch and learn it's capabilities. I would reccomend this watch to one who has not had a smart watch before.

Nice looking

The watch is nice looking. Other then that it's not worth it. You can see time in dark. Notifications are unreadable, you can't response to any notifications. Menu is complicated. 18 day battery is good. But watch itself with the features that are unusable not worth it. Won't recommend if you are buying for features. If just want to check time now and then, step count etc then may be OK.

Very functional and user friendly, a great quality watch. Highly recommend it.

A great quality watch, being very user friendly and easy to use once you get acquainted with it functionality.

Perfectly simplified heavy duty smart watch

Absolutely love this watch! Glad I purchased every time look at it. I have large wrists but have never been a fan of huge watches. This is a perfect balance of size, height, weight etc. Looks significant but doesn't get snagged on stuff constantly or look ostentatious. Features are perfect for me. I like the balance of simplicity and yet it can still do what other smart watches do. I recently bought and returned an Amazfit Trex 2 because I was always fiddling with it and was never quite happy with it's setup. The Citizen has been good to go from the start. I didn't feel the need to mess with new watch faces or spend a bunch of time setting up apps I'll never use. Set it up, learn the interface over a few days and it'll be second nature in no time. It's getting alternated with a Garmin Instinct 2 Solar and I don't feel like I'm missing features. Built in Alexa is super useful for me. Not sure what other people's complaints are about the Citizen phone app, it works flawlessly and is easy to navigate. Lastly, battery life is much better than expected. Have had it for two weeks and haven't charged it yet. Never actually charged it either and I use it all day to quick read messages etc. All health tracking is on also. Build quality is top notch down to the band etc. Seriously if you're looking for a feature rich, simpler and more rugged smart watch... don't look anywhere else!