The watch stopped showing notifications three times to the point where the app had to be deleted and reloaded each time all within the first five days of ownership. Completely unacceptable. Additionally, the replacement bands say that they are 22mm, the lug width is actually 26mm. So third party bands won't fit. Looking to return it. I suggest you move past this one.
Nice watch i thought I found my perfect Smartwatch. All function which I need, still looks like a normal watch without any technical stuff I wont need. Unfortunately after just 2 weeks the screen is frozen and nothing works anymore. The support was also not really uhelpful. As I left the country for a longer period and this should have been my watch for my trip there is nothing what I can do. I have a useless very exspensive watch which is not working and I dont know when I can return it. I wish the quality controll would be a bit better for a watch of this price point. I knew that the Fossil hybrids which are using the same technic having the same issue somehow I still trusted into the Citizen one.
I bought a new CZ Smart Hybrid watch 2nd gen twice. I couldn't set up it with Citizen Connected App. It was showing network error 400301. I returned it to Citizen because I was thinking that is a defective one but when I got the second one - it shows the same error. Tried to install the Citizen Connected App on different phones (iPhone and Android), tried it on different Wi-Fi networks (and with cell data), and got the same result - network error 400301. It looks like is an App issue. Tried to complain to the Citizen Watch team and got an answer - it's a network error and please check your internet connection. It's just ridiculous. Waste of time and money!
I am very disappointed in this watch and will return it. It is also a fairly complicated watch and the on-line manual instructions do not match the actual way the watch is set up. The data displayed on the watch is too dim to read in all but the brightest light. It needs a lot of work to become a user-friendly watch. Sorry.
I am sorry but I didn’t find a single positive for the watch as to what it intends to do. The buttons keep getting pressed in normal wrist movements going into the app mode. The pointer lags behind the button push. The backlight is difficult to activate. The time zone says +- rather than actual city time. The only positive? Good battery life. When you have nothing worth in the watch that makes it stand out what is battery life gonna do. Returning this cheaply made watch.
The watch is nice looking. Other then that it's not worth it. You can see time in dark. Notifications are unreadable, you can't response to any notifications. Menu is complicated. 18 day battery is good. But watch itself with the features that are unusable not worth it. Won't recommend if you are buying for features. If just want to check time now and then, step count etc then may be OK.
The watch is beautiful but, being a hybrid, has only limited Smart Functions and too small digital display. The mechanical hands get in the way of the display. It would have been better if they made it 100% digital. The screen is also inconsistently responsive. I had a hard time connecting to the app. Often it would not find the watch. I would wear this because it looks cool but the smart functions are weak.
I have had an iWatch for a long time. So to try the CZ smart watch was exciting. It came up short though. The software seemed to be a little laggy. I was not a fan of the not being able to speak on it. One day the watch just stopped communicating with my phone. It is nice but I did not have the greatest experience with it.
I have mixed feelings when it comes to this watch. Overall it does a decent job of keeping track of your heart rate, blood oxygen level and the steps you have walked throughout the day and the watch looks rather nice. However I feel that the user interface is rather clunky and at times it appears to lag sometimes taking 10 seconds before it does what you ask it to. Also I find that it misses a few of the exercise options that I participate in. This is somewhat remedied by the fact that you can pair the watch to work with Google Fitness which does an excellent job of tracking your exercise and it has many of the options that I participate in.
I am happy with the battery life, not so much with the app and face options, etc.