The watch is nice looking. Other then that it's not worth it. You can see time in dark. Notifications are unreadable, you can't response to any notifications. Menu is complicated. 18 day battery is good. But watch itself with the features that are unusable not worth it. Won't recommend if you are buying for features. If just want to check time now and then, step count etc then may be OK.
I bought this watch mostly to track my running distance and I like it much more than I anticipated. I like that it has actual physical hands and that the display is very minimalist without any clutter. The battery life is awesome (like 2 weeks on one charge). There are two things I wish would be different but there is no way to give 4.5 stars :-) 1) I wish the hands were illuminated. When I run in the morning I cannot really see the time. The display light is hard to activate (it should be on double tap but works for me only sometimes) and does not really help much (it's very uneven and the hands are still hard to find). 2) The glass is mineral. I wish it was sapphire. I have a few other watches and they all have sapphire crystal so it should not be a big deal.
I bought a new CZ Smart Hybrid watch 2nd gen twice. I couldn't set up it with Citizen Connected App. It was showing network error 400301. I returned it to Citizen because I was thinking that is a defective one but when I got the second one - it shows the same error. Tried to install the Citizen Connected App on different phones (iPhone and Android), tried it on different Wi-Fi networks (and with cell data), and got the same result - network error 400301. It looks like is an App issue. Tried to complain to the Citizen Watch team and got an answer - it's a network error and please check your internet connection. It's just ridiculous. Waste of time and money!
The watch was somewhat difficult to pair with my phone. It appears that software for my Samsung watch conflicted with the pairing. I was able to pair the watch by temporarily disabling the other software. The watch works fine and has a different feel then the other watch. The Samsung watch does much more than the Citizen's The jury is out until I wear the watch and learn it's capabilities. I would reccomend this watch to one who has not had a smart watch before.