Nico 01/21/25
Verified Buyer
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Amazing watch! Stylish and smart

I’ve had the watch for over a week so far and I’m loving it. The battery is still at 63%, the sports tracking capabilities work great, and it looks amazing. The only problem so far is that I haven’t been able to connect it to the CZ Smart YouQ app. The app won’t recognize the watch.

Tony 09/18/24
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Love It but Not Perfect

THIS WATCH IS FOR LOVERS OF A CLASSIC LOOK BUT COMBINED WITH A FEW PERKS OF A SMART WATCH. What I like: 1) the look, 2) the ability to track steps and workouts 3) the ability to change bands 4) the ability to edit the items displayed on the watch 5) how the hands move as you navigate through the watch 6) the limited notifications I get from texts, called and other apps 7) the ability to turn off specific app's notifications 8) thanks to this watch, I owe less watches since it takes care of both the classic looks and the smart watch perks. What I dislike: 1) I use an Iphone and to download new faces I need google play (I am logged in in the browser and all but the app won't download. Not sure if it is a glitch) 2) the watch's sensors for when I have stopped my runs/walks is a bit too sensitive that if I put my hand up it stops the workout. Thankfully, it has vibration when this happens, so I just turn it back on 3) not all watch faces are customizable Verdict: perfect for the person who wants the look of a classic watch combined with limited smartwatch perks. If you expect this to be a Samsung or Apple Smart Watch, it won't be since this is a HYBRID. It is meant to be limited. Overall, I have received MANY COMPLIMENTS on this watch.

Randy 01/23/24
Verified Buyer
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Great watch with a few bugs.

Very nice watch. Stylish, got compliments on it. Battery is excellent, after 2 weeks I was still at 40 percent in the winter. However, it will not synch with several fitness apps and send my heatrate data to those apps. Apple watch is the only reliable brand to do that. Also does not synch from the app in the morning sometimes unless I turn bluetooth on my phone off and on.

Bacon1 01/22/24
Verified Buyer
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Still needs work

Overall this product is ok if you are a light tech user and like the design. The watch design is good and it can pass off well in professional settings. The battery life is definitely a great strength as it has lasted me for about 2 weeks without charging. However, there are a few issues: Weather widget: The weather widget only works in certain countries. I found that it doesn't work if you are traveling to parts of Asia. I cannot testify to other locations however. Watch face: Only some watch faces are customizable. For example, that watch face you see here (the default with 3 hexagon widget areas) are not customizable which means one of the best watch faces, in my opinion, as set widget options. Responsiveness: Sometimes that watch lags and the hands can get stuck in the menu. However, this is not very common and a brief wait will resolve the issue. Connection distance: This watch has a short connection distance with your phone. I can leave my phone on my table and go 1 floor above in the same house and the watch will lose connection. This makes the phone finding feature almost useless because when you are looking for your phone, chances are the watch has already lost connections with it. CZ Smart YouQ App: Citizen puts quite amount of work on promoting this app. In concept, this app offers a lot of great health monitoring options beyond the CZ Connect App. However, in execution, this app does not work well with the hybrid watch. To set up the watch you need to use the CZ Connect App. This is easy enough as this app gets the watch into paring mode. However, you also need the paring mode for the YouQ app. But the YouQ app doesn't push the watch into paring mode if you are already connected with CZ Connect. If you did manage to connect the watch to YouQ, it then asks you to install Android Fit on your watch to access health tracking. This is not possible on the hybrid watch. Without Android Fit, YouQ cannot give you data to monitor anything. All in all, if you are willing to make compromises on the things I listed above for the clean look and battery life, I say go for this watch. If not, I suggest look elsewhere.

Miker36 12/02/23
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I had to download three apps to run it

I received this product for free from Influenster in exchange for my honest review. Citizen is not a technology company. Citizen is not a wellness and fitness company. The watch weighs a ton. I ended up finding a Velcro cloth band online to change out because trying to sleep with the default bands on was silly. The watch isn’t particularly water proof. You’ll be fine in the rain I guess? The watch is hard to read. The screen is like a tiny terrible Kindle screen. Good luck. The software on the watch is laggy. You need three apps to run the watch. Google Fit, and two proprietary Citizen apps. They all need setup and accounts. What a mess. Citizen is so incredibly out of their depth here.

Richard P. 01/14/25
Verified Buyer
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Not a competitive product

I decided to return this watch because I found it very difficult to utilize. The watchface is fine for a conventional watch but is very difficult to read, and the programming is challenging. Compared to other smartwatches, the usefulness factors are not up to the competition. I also found the screen to be very dark and barely legible. I wanted to like the watch and was intrigued by its long battery life between charges, but it just didn't make it for me.

Martin 10/30/24
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Looks nice but disappointing

The watch looks really nice but the tech isn't really good. The watch keeps on losing connection to the phone. The description said 10 meters, not a chance. I keep losing connection within the house, on the same level, couple feet away and it's gone. When it's connected and you receive a notification at night, impossible to read, the light doesn't come on automatically, you need to double tap all the time as the light doesn't stay long enough for you to read. Contacted customer service, they told that they could take a look at it but I need to pay to ship it to them. My feeling is that I'll have to spend more money and they will tell me that the watch is fine. Wish I would have purchased a classic eco-drive watch for nights out and another ''real'' smart watch.

Juan L. 05/09/24
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App needs work

The watch is great, but app needs work specially with google fit going away next year, so much of NASA and Ai in the watch and not taking advantage of it’s maximum potential.

Lennis 02/02/24
Verified Buyer
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Great Watch!

Citizen watches are a very good brand to buy. This particular watch is fantastic.

Jesseh82 11/29/23
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Good but not great

This watch is sharp looking and I was excited to get it. In order to get this watches full functionality you need to download not one but two apps. The citizen app allows you to customize the watches face which is really cool with a ton and of options. When you want to see things such as how well you slept, power score, chronotype, and more you need to go to the other app. All in all, it’s cool watch with a ton of customizable options, the ability to see workouts, and help keep track of your health. Personally I feel a person needs to be tech savvy and not minding being on their phone for the different options. If everything was in one app I would like and feel more people would enjoy it.