I bought this watch in Janaury of this year and I was in love with style and how well it worked. In May the battery quit charging and I sent it in for service like I have done with my many Citizen watches. I get it sent back saying they no longer have parts and it isn't under warranty. I thought the warranty was everything for a year but boy was I wrong. This was my 4th Citizen watch and now I am shocked with how they walked away from this. They did give me something, a one time code for a discount that won't cover half the cost of a new one. Very disappointing and I don't recommend this watch, do to lack of replacement parts if something goes wrong.
Watch keeps disconnecting from app and not recording any I formation like steps and sleep. Also randomly the screen will go blank abd nave no display at all.
The watch is awesome other than the charging rings coming out. I have had the charging rings come off 3 times in under a year and having to send in for repair. If you sweat a lot the rings will get disconnected and no longer charge.