Overall very good, product quality and service. Looks great and a lot of features.
I have finally found a smart watch that is more like a watch than a plastic looking other brand smart watch. Classic Citizen style with a normal steel band. Battery life is excellent, I have been using it for 5 days and just now at 50%. This watch is very light weight and I love the ease of use with the app to make changes to the display.
Watch disconnects constantly. Won't reconnect on its own, you have to go into your phone and use the stupid app. Dial isn't as customizable as you'd think. Low res screen is okay. Backlight is cheap and doesn't stay on long enough, doesn't like to activate (should have a button). Buttons feel cheap like they would break. Operating system lags. Luminous hands are pretty much invisible at night. Battery life is good, lasts over a week no problem. Crystal protrudes past the case, makes it vulnerable to scratches. Band is nice but needed a hammer to loosen pins for adjusting. Overall, if you want a smart watch buy a real smart watch. If you want a watch there are better looking, waterproof, luminous, longer battery life options.
I thoughly enjoy my new Citizen Hybrid Watch. Set up was easy and operating simple too! Looks are great and picking my watch face was cool.