Christian 06/23/25
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Make the hybrid waterproof.

Its 2025, by now all phones and watches are waterproof, not just water resistant. They survive a dive in the toilet or in the pool.. yet your hybrid watches can't. Why? I'll never know.

William W. 06/03/25
Verified Buyer
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Very nice hybrid smartwatch

So, it's not perfect and there are things I wish were different but, it's one of the few hybrid smartwatches out there. I wanted to go with an actual watchmaker over a GPS company and Citizen has a better warranty. The e-ink screen is nice but takes a little getting used to the delay. Coming from a Fitbit there's a lot of delay and this isn't a fitness focused watch. But I wanted an upgrade style-wise and that's what I got. I've had it for a couple of weeks and so far I don't regret not getting another Fitbit.

Jeff T. 05/29/25
Verified Buyer
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Huge citizen fan

Love all my eco drives and found the hybrid! Love it however does have some connectivity issues but easy fix

Unsatisfied c. 05/10/25
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Cannot be repaired if not working

I purchased the smartwatch and after about a year it stopped working. I returned it for repairs and they mailed me the watch back after approximately 2 months and stated they cannot repair this watch because they cannot get parts for it. I only wear this watch on Sundays maybe once or twice a month. The watch was still in warranty and it cost me over $450.00 dollars. Don’t buy this watch.

Derek S. 05/05/25
Verified Buyer
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Prefect hybrid

Perfect mix of smart watch and traditional analog.

Bryce W. 04/26/25
Verified Buyer
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Exactly what I wanted

I was looking for a watch that looked nice but also had smart watch features. This watch does just that looks great, keeps track of health items, tells me who is calling and has many more features. My only disappointment was I thought the screen was color but it is only grey scale; it’s nice and I have grown to appreciate it. I am glad I got this watch.

Birch 03/16/25
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One year and dead

Loved this watch but after one year it went dark. It will not charge no matter what I try, confirmed charging rings are clean, confirmed pins are good, tried using different outlets.

Kirk 03/11/25
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CZsmart

This watch is complicated and very difficult to use. It requires multiple apps on your phone and gets confusing when trying to retrieve and review data. If you are in to high tech it might be the one for you, but it is way to complex for someone that just wants to monitor the basic vitals and count steps.

Andy 02/22/25
Verified Buyer
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Great hybrid smart watch

I wanted a smart watch that looked like a watch. Exactly what I got. The pros - great battery life, great style, easy operation. Cons - If your looking for all the features of a smart watch you get many but not all. Depends on what features you really need. I also ordered a leather strap with the watch and it is on the short side of length.

John T. 02/15/25
Verified Buyer
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First week with Smart Hybrid

I decided to purchase the watch after a bit of research. I own another Citizen eco-drive and have been very happy with it and thought I’d try the Smart Hybrid. The smart functions work well with some quirks which I expected from reading reviews. Overall I like the watch but it does not have the true functionality of a smartwatch. I’ve only been using it for about a week. Quality of the watch and band are good.