Anonymous 11/19/24
Verified Buyer
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Customer service is Horrendous

I attempted to order this watch. However your system glitched and said the order did NOT go through after entering all my info. I took a screen shot but I will not bother uploading it. Customer service was closed it was a Sunday.I ordered the watch from Macy's instead. What a surprise when 2 days later I received a shipping confirmation. I NEVER received an order confirmation. Immediately chat room customer service with Ryan, you CANNOT have a verbal discussion with anyone and he blasely told me to just return it. However they charged my account for the $600 purchase price and it will be weeks before my money is returned.

G29Er 03/10/24
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Garbage

The watch is built well, but setting basic functions like the time etc, shouldn’t be that difficult. Citizen needs to hire a new watch designer.

Anonymous 11/30/20
Verified Buyer
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Dewsky61 12/15/19
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Nice watch, HORRIBLE COATING...POOR SERVICE

I bought this watch a month and half ago. I wore it for 3 DAYS ONLY. Now I do admit that I wore this watch to work, and I work in a factory that has chemicals in it. BUT, for CITIZEN to tell me and the Jeweler who sent the watch back to them, that this is NORMAL is WRONG. Like I said, this is just 3 DAYS of wearing it and you can see in the photo the scuff and the silver showing through on the black band. My Jeweler paid to have the band replaced, but I think this is pretty POOR SERVICE from CITIZEN. I will say that the watch and the workings are very nice, but I am sure that the black on the outside of the watch will come off in no time as well, and my Black Watch will become a Stainless steel watch on it's own.

Texas 04/09/22
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Great watch - still had to return it

This watch is great. It has the functions I wanted and the Eco Drive is awesome. However, I had to return it after 2 weeks of daily wear. The crown needs some re-engineering. When wearing it, it is large enough and exposed enough to catch on skin or my cuffs. This pulls it out and spins the settings until I realize it and push it back in. After dealing with this a couple times every day, I had to return it. I did not want to buy this is a defect I cannot live with. Citizen, please fix this and sell me a new version.

Traveler7 07/01/23
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Great all-around timepiece!

I bought this watch a few months ago when my other Citizen watch needed servicing. I figured a couple of Citizens could only be a good thing. To my surprise, this watch was superior in all aspects. Functionality, adaptability, and able to take a beating are the features that are most helpful when I travel. The water resistance was added bonus. So, I need not worry about taking it off when swimming.

Alspinning 09/28/22
Verified Buyer
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Eco- Drive

Love the Promaster Skyhawk A-T Love having dual times and time zone displaying at the same time.

Danny 10/18/21
Verified Buyer
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Great watch

Really light weight , Comfortable to wear pretty much every ocasión

Anonymous 05/12/20
Verified Buyer
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Anonymous 07/31/19
Verified Buyer
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