Tcjgh 02/19/23
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Sad and waited time

I just bought this watch and can not set it. Watched the videos for a day. Can not talk to Customers Service only M/F 9to5. I work 9 hour days. Does not not come with a manual. Both the Citizen Customers Service and My Pilate Store that I bought this from are closed. This was my Birthday Gift to me. Crazy Times.

Keith63 06/29/22
Verified Buyer
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Promaster Skyhawk A-T

I cannot set the watch for the correct time. Also your band measurement doesn't account for getting it over your hand to your wrist

Jqwatch 01/08/19
Verified Buyer
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Hard to see

Nearly impossible to see the white characters have already gotten rid of watch Do not recommend

Mark S. 11/01/24
Verified Buyer
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Not good

Could not set the time on the watch. Went to four Citizen retailers and no one knew how to set the time watch. Online tools cumbersome and not helpful. Eventually the crown itself came out of the watch. Buyers remorse.

Citizen Response We are sorry to hear you are having difficulty setting your watch. Please give us a call and one of our experts would be happy to walk you through. We want you to be happy with your purchase and look forward to assisting you.