My wife originally got this watch for my 50th birthday, 3 years into the purchase it needed to be sent for crystal replacement, but they also exchanged most of the internal parts under warranty. 17 years later the watch failed to charge or keep time. Sent it to the repair center where they returned it because of parts being unavailable. but they gave me 40% off a replacement. This one is almost exactly like the previous one but not as heavy/ No one has noticed its a new watch they all think its the same one I got as a birthday present/
Could not set the time on the watch. Went to four Citizen retailers and no one knew how to set the time watch. Online tools cumbersome and not helpful. Eventually the crown itself came out of the watch. Buyers remorse.
Citizen Response
I this watch about ten years ago! And I’ve never had an issue with it. It’s awesome
Excellent- the watch I have been looking for the last 25 years that was reasonably priced
I have a pretty nice watch collection- some cheap and some well into four figures. I will say hands down the Promaster is my absolute favorite. I can and do wear it at work (construction) and can go for work to a dinner and it flows the same Absolutely my favorite .
I'm a retired US Navy Parachute Rigger and spent 22 years maintaining the ejection seat mounted parachutes/survival kits and every piece of flight equipment a US Navy and US Marine Corps Aviator will wear, including the HGU-33 flight helmet used by the Blue Angels Flight Demonstration Team (the visor should be gold instead of chrome but I understand ;-). This watch has been on my watch "Bucket List" for 2 year, and now one is mine. It's beautiful and I'm proud to wear it, but maybe not for the fact that it's a Citizen... The folks at the jewelry store didn't know how to set it and there was no instruction manual in the enormous beautiful box. They did adjust the bracelet and when I saw the small metal working hammer come out to drive the pins back in, I cringed but it was too late and they removed a link from both sides and damaged both sides. I took hours of searching the internet to find very little on setting the watch but finally found a video on citizenwatch.com that mentioned manual adjusting if a radio link failed allowing me to set "Daylight Saving". Then I registered the watch only to realize that the "VERY COOL" metal limited edition ID card didn't match my watch. The card indicated 2951/9999 and the case back indicated 1690/9999. Then I wondered if they 9999 were manufactured over multiple years, because I couldn't discern a date of manufacture. Can Citizen tell me more? I was hoping for a card that matched the watch, but that may not be possible. And lastly, the laser etching (I'm guessing laser) is blurred on some of the numbers and letters, specifically the movement identifier isn't as legible as one would hope for a new expensive Citizen watch. I think this one is number "Two" from top-of-the-line Promaster, just under the Titanium version which the Jeweler didn't have in stock. So, maybe I'll be able to find a new bracelet to install someday after putting a few bucks back into the Parachute Rigger's indulgent cookie jar.
Have always liked the Eco-Drive power plant in Citizen watches. Years and years of worry-free no maintenance except for occasional cleaning not to mention it's a very cool looking watch!
I bought this watch for my son who graduated from nursing school 🏫!!!! The Promaster Skyhawk A-T looks absolutely amazing on him!!! Thank you Citizen!!!