Breaks my heart to write a bad review on any citizens watch let alone this one.
Had to have it special ordered to even get it.
I wore today and this happened
Citizen ResponseWe are sorry to hear about this. From your photo, it appears that the pin that holds the clasp in place has fallen out - and this can happen if a watch is not sized by a trained expert. We want you to fully enjoy your new Promaster Skyhawk timepiece, so look out for a follow-up email from us.