I purchased a Promaster Skyhawk A-T JY8125-54L with helmet display and found it cheaper at another dealer at about $165.00 at a total cost saving on cyber Monday and contacted Citizens and they check the site selling cheaper and did agree to refund all except tax paid . Now the cheaper dealer offered free shipping as well and NO TAX to my home State Of Ohio . Now please remember I all ready had the watch still in the unopened box and explained if they citizens would not refund the difference and the tax I paid I will keep it . Or I will send the watch back for a full refund and purchase the cheaper price for the same watch and would not have to pay tax which came out to around $40 or so dollars and they refused and at my request sent me a return postpaid postage to return the watch and that is what I did . And I did ordered and received the same exact watch for about $175 . I could understand if I was ordering but all ready had the watch . So in closing I will give them credit for agreeing to reduce the watch but would not refund me the tax I paid even when I told listen I all ready have the watch and can get it over $100 cheaper and No tax a difference of $40 or so .So my review Not real happy with their response. Only trying to work with me half way why would I want to loss $40 that is ridiculous.
Very nice watch. I have 2 other Citizen watches and happy with both of those as well. Glad that the Instruction book was online. Makes it easier to figure out how it works instead of a booklet with super small print!
This is a very nice watch with some heft. It will be replacing my first watch of 20 years.
This will be my third blue age of watch in 25 years. I am extremely tough on watches being a pilot/ farmer and someone who works on naval ships. Citizens has managed to repair two, but this one replaced one that was destroyed beyond repair so I had to buy a new one. For looking quality and ruggedness, you can’t beat it. Thanks Citizen for a great product.