Essentially impossible to pair w an iPhone. Avoid
I have several Citizen watches and received this for Christmas. The watch chip is an older version and some apps just freeze and never work, I am unable to run them at all. I cannot answer calls from the phone and get no notifications for any texts received sms or imessage. I am also stuck with Google Assistant, where I should be able to chose the AI assistance I want. I have tried multiple settings and different phones for the text notification issue. Other notifications require that I change settings on the watch quite often. The newest update made the watch less functional where some setting were removed entirely that helped with battery life. I was a little disappointed with this watch to begin with, and that was before it just stopped working altogether.
I am really struggling with this watch! It will not stay connected to my phone and there isn’t helpful advice available
Citizen Response
i love the watch but the battery dies in less than a day and has to be recharged, so its not very versatile
Citizen Response
I was hoping for something that was a very good smart watch and I am very disappointed with functionality and support of this product.
Great looking watch but the connectivity to the phone is lacking. After initially setting it up it disconnected from the phone and would not reconnect. I tried for two hours and even restarted the set up but no luck. If it’s this difficult to keep connected and reconnect, no thanks. Returned it. It is a great looking watch that is just the size, but the “smart” part needs work.
I got this watch for Christmas and it's been a challenge to get all the settings working together with my phone. To complicated compared to other smart watches. Instructions are not very clear or doesn't explain how to fix the issues.
Does not stay connected to my phone consistently. Really tiny font on some screens. Screen not legible in sunlight.
Beautiful watch with the feel and look Citizen watch owners are accustomed to have. Unfortunately, the smart capabilities of the watch fall short of the expectations. The communication between the smartephone and the watch ⌚ was not as smooth as typically expected, despitebuaing the app Thatvwas supposed to facilitate the communication. That battery did not more than 14 hours.
I have owned the watch for two weeks. I have an iPhone 12. Initial Impression: I bought this watch because it looks like a watch. i don't like the square smart watches. Also I own multiple Citizen watches and I have enjoyed their quality, time-keeping, and style over the past 15 years. I wore an analog Citizen daily and this seemed like a good transition to the smartwatch world. I love the style and size of this watch. I love the options for bands it comes with. I enjoy that it has multiple analog faces that I can choose from. The screen is bright and easy to read. The controls are intuitive and easy to use. Pros I like the options in app. I like the time-keeping and the wear OS app is generally good along with Google fit. I work out every day and it seems to keep all my stats well. I have been happy with its performance in this regard. Cons Battery life is is frustratingly short. I barely get a day out of it. I want to use some features like tilt-to-wake etc but it drains the battery too fast. I still have not figured out how to get text message notifications on the watch. I have reset it multiple times and read every instruction. The iPhone doesn't seems to mesh well with the watch. The BIGGEST con is that this watch monopolizes my bluetooth. My phone stopped connecting to my car and my bluetooth speaker after connecting to the watch. This is a horrible aspect about this watch and one that quite frankly makes me not want to wear it. I need to turn bluetooth off on the watch and then my phone connects to everything again just fine. I kinda wish I could return it and do more research into a device that worked more seamlessly with my iPhone but that wasn't an Apple Watch.