Anonymous 12/05/20
Verified Buyer
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Cjh 01/30/23
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Disappointed

I was hoping for something that was a very good smart watch and I am very disappointed with functionality and support of this product.

Nvskier 01/23/23
Verified Buyer
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Great Looking but …..

Great looking watch but the connectivity to the phone is lacking. After initially setting it up it disconnected from the phone and would not reconnect. I tried for two hours and even restarted the set up but no luck. If it’s this difficult to keep connected and reconnect, no thanks. Returned it. It is a great looking watch that is just the size, but the “smart” part needs work.

Never 01/04/23
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To complicated to set up, other smart watches are

I got this watch for Christmas and it's been a challenge to get all the settings working together with my phone. To complicated compared to other smart watches. Instructions are not very clear or doesn't explain how to fix the issues.

Dave 10/13/22
Verified Buyer
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cz smart

Does not stay connected to my phone consistently. Really tiny font on some screens. Screen not legible in sunlight.

Dmele 09/27/21
Verified Buyer
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Needs major improvements

Beautiful watch with the feel and look Citizen watch owners are accustomed to have. Unfortunately, the smart capabilities of the watch fall short of the expectations. The communication between the smartephone and the watch ⌚ was not as smooth as typically expected, despitebuaing the app Thatvwas supposed to facilitate the communication. That battery did not more than 14 hours.

Bill 03/11/21
Verified Buyer
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Cool, but frustrating.....

I have owned the watch for two weeks. I have an iPhone 12. Initial Impression: I bought this watch because it looks like a watch. i don't like the square smart watches. Also I own multiple Citizen watches and I have enjoyed their quality, time-keeping, and style over the past 15 years. I wore an analog Citizen daily and this seemed like a good transition to the smartwatch world. I love the style and size of this watch. I love the options for bands it comes with. I enjoy that it has multiple analog faces that I can choose from. The screen is bright and easy to read. The controls are intuitive and easy to use. Pros I like the options in app. I like the time-keeping and the wear OS app is generally good along with Google fit. I work out every day and it seems to keep all my stats well. I have been happy with its performance in this regard. Cons Battery life is is frustratingly short. I barely get a day out of it. I want to use some features like tilt-to-wake etc but it drains the battery too fast. I still have not figured out how to get text message notifications on the watch. I have reset it multiple times and read every instruction. The iPhone doesn't seems to mesh well with the watch. The BIGGEST con is that this watch monopolizes my bluetooth. My phone stopped connecting to my car and my bluetooth speaker after connecting to the watch. This is a horrible aspect about this watch and one that quite frankly makes me not want to wear it. I need to turn bluetooth off on the watch and then my phone connects to everything again just fine. I kinda wish I could return it and do more research into a device that worked more seamlessly with my iPhone but that wasn't an Apple Watch.

Windfury 02/26/21
Verified Buyer
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Worst battery life

Worst battery life on any smart watch I ever purchased.

E 02/19/21
Verified Buyer
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CZ disappointment

Looks great ! it has some great functions, but it is not so user friendly! the app is useless and I have not been able to register my watch to get the warranty. I cant believe this is only a water resistance and not a water proof watch ! the instruction clearly state to not even take showers with it, it is supposed to be an workout watch .. I'm very disappointed

Rudy 02/05/21
Verified Buyer
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Poor battery life

I love the look, feel, and operation of my Citizen smart watch. It’s a great size for me, solid, and great looking. Unfortunately, battery life has dropped significantly in the few weeks I’ve owned it. Day long wear was possible at first, but now it’s in power saving mode within a few hours. A feature like sleep tracking is something I’d definitely use, but there’s no way the battery life supports even trying it. I want to rave about this watch the way I do about my other citizens, but his one is a disappointment.