James 01/10/21

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Nice attempt at a Smart Watch

Received the CZ Smart Watch for Christmas and 3 weeks later it has quit working. When it worked it functioned as advertised, could make and receive calls and answer emails. Depending on use, somedays the battery would be dead before the work day was complete.

Kathy 01/03/21

Verified Buyer

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Watch stopped working

Watch stopped working. Was very disappointed as this was a Christmas gift

Citizen Response Thank you for your feedback. We are sorry to hear that you are having an issue with CZ Smart. It is highly unusual for the smartwatch to just stop working. We would like you to be happy with your new CZ Smart gift! We will reach out to you via email to learn more and provide troubleshooting solutions.

Matt 01/01/21

Verified Buyer

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Nice, wait for the 2nd edi. with 4100 snapdragon

Slow and laggy. Should have used the new 4100 snapdragon.

Paulmk 01/09/23

Verified Buyer

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Not for iphone

Essentially impossible to pair w an iPhone. Avoid

Samual 03/16/21

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Watch stopped working, unimpressed when it did run

I have several Citizen watches and received this for Christmas. The watch chip is an older version and some apps just freeze and never work, I am unable to run them at all. I cannot answer calls from the phone and get no notifications for any texts received sms or imessage. I am also stuck with Google Assistant, where I should be able to chose the AI assistance I want. I have tried multiple settings and different phones for the text notification issue. Other notifications require that I change settings on the watch quite often. The newest update made the watch less functional where some setting were removed entirely that helped with battery life. I was a little disappointed with this watch to begin with, and that was before it just stopped working altogether.

Sebastian 03/03/21

Verified Buyer

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Performance

I am really struggling with this watch! It will not stay connected to my phone and there isn’t helpful advice available

Citizen Response Thank you for your feedback. We're sorry to hear that you’re having connectivity issues with your new CZ Smart watch. Your satisfaction is important to us and we are here to help. You may be experiencing this disconnectivity because of the distance between your CZ Smart and smartphone being too far apart. If it's another issue, we can help troubleshoot. We will contact you via email to learn more and provide solutions.

Mattb 12/23/20

Verified Buyer

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Battery is no very good

i love the watch but the battery dies in less than a day and has to be recharged, so its not very versatile

Citizen Response Thank you for your feedback and for purchasing CZ Smart! We are happy to hear you love it. CZ Smart was designed to be stylish and versatile with advanced features for you to enjoy. Regarding the battery life, it depends on usage and can be extended in several ways. For example, in the settings you can choose from multi-day battery modes, including the 24-hour default mode, plus extended and custom modes. Your complete satisfaction is important to us. We will contact you via email to learn more and provide solutions.