Ike102 12/30/20
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Worst Battery Life

Got this watch for Christmas. Watch has great features . But battery life is the worst I've ever seen. If you use watch to answer or talk text your battery dies very quickly. My wife has a fit bit that she came talk text and battery last a couple of days. With this smart watch you have to recharge before the end of the day. So if you looking for a smart watch with a good battery life this is not the watch. Really only good for a time and notice smart watch. Need to improve battery life on this smart watch. Going to see about returning my watch. Maybe next generation will have a better battery life. I'm a fan of citizens own quite a few of their watches, but first smart watch.

Citizen Response Thank you for your feedback. We appreciate that you like CZ Smart’s great features. Regarding the battery life, it depends on usage, as well as the settings that are built into the smartwatch and can be easily accessed. There are multi-day battery modes to choose from, including the 24-hour default mode, plus extended and custom modes. Your satisfaction is important to us. We will reach out to you through email to provide you with more information that may be useful.

Chemdaddy 01/03/21
Verified Buyer
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NOT impressed

The sleep tracker could be better, showing sleep zones and actual times!!

Edouble 01/10/21
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Love it, but fail on me the first workout

Had it for a week before getting my new phone, it work excellent until my workout day then with the movement of my wrist and back~hand making contact with the watch button a couple times it shut off and never turn back on.

Ben 01/16/21
Verified Buyer
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Get another citizen watch

I’m sending it back. It doesn’t work well with iPhone and the pictures don’t do it justice, they show a cool face but after a few seconds (when it goes to sleep) it reverts to a wall clock looking face and it’s lame.

Emptyb2626 01/20/21
Verified Buyer
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Only time I’ve been disappointed with a Citizen.

The battery will not last a full day & it keeps disconnecting from the app. Love the look & style, totally disappointed with the functionality.

Rene 01/22/21
Verified Buyer
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Can’t sync watch to stay connected to wi go

Hard to program don’t stay in sync with phone tried many time’s

Al2021 02/15/21
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Thick and slow. And expensive.

Hardware is very poor. Hasn't SpO2, has an old processor 3100 (there is 4100 already), too thick. And too few working hours. Software is usual wearOS but due to small battery capacity it will need to charge every day.

Paul123 05/08/21
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Overall pretty good

I've been using this watch a few month now and I must say, it does the job for being a watch. But I really hope Citizen will quickly add the possibility to download Spotify music on it. For me, it's the reason for having a smartwatch, so I don't have to carry a phone while doing sports. For now, I'm stuck with a 8Gb smartphone and no music on it....

Stephen58 12/15/21
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CZ Smart Beautiful watch

Bought watch Saturday from Amazon, returned the next day. Only thing I liked was the look, Battery didn't last as described. Did not stay connected to my iPhone. Had to start the whole process again to reconnect. Too much aggravation for money. My recommendation, save your money and don't buy it.

Bushra 02/16/22
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Battery timing is not good

I gift this watch. It’s look nice but it’s battery timings is not good like 12 hours .when I bought I thought it’s battery will one day but it’s not doing well

Citizen Response Thank you for your feedback. It’s great to hear that you like the look of your new CZ Smart watch! Its design that was inspired by Citizen’s sport technical timepieces. Regarding the battery life, it depends on usage and the battery settings. For example, there are multi-day battery modes that can help extend your battery life. Your satisfaction is important to us. We will reach out to you through email to provide you with solutions.