Dlib 01/14/24
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Very disappointed

Recieved this watch for Christmas. It worked for 3 weeks and now is completely dead. Won't turn on. Won't take a charge. Just a blank screen.

Jafffo 01/24/23
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Disappointing

I purchased this watch thinking that it would stack up to the quality of other Citizen watches that I own/owned. I can say that I am not impressed. The battery life on this watch is horrible. I don't have many apps active on this watch (5). All other functions such as gestures and watch face on are all turned off. I find that the watch will often require charging twice in a 24 hour period. The wear OS app is limited. I compare this watch to my wife's $120 Fitbit and it runs circles around this CZ Smartwatch. It has more features a better O/S and is waterproof. When we do watersports her Fitbit tracks the workouts while mine stays at home because it can't get wet, and yet the Citizen cost $300 more. I think that Citizen needs to step up their game to be competitive even with cheaper brands.

Mario 12/19/22
Verified Buyer
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WATCH as to be recharge

Watch as to be recharge every day event after minimal uses! I will return the watch for reimbursment ASAP. Please give me the exact location of Citizen repair/office adress for the return!!!

Jche 10/02/22
Verified Buyer
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Meh...

Appearance is nice. Technology is very underwhelming for the $$. Not up to Citizen standards in my opinion. I would not recommend this product. If I paid $100 this watch would be acceptable but not $400.

Robbie 07/01/22
Verified Buyer
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finish is excellent very good looking watch

terrible battery life- need charging every 12-14 hrs

Lana 06/28/22
Verified Buyer
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Not compatible with Apple.

I was so excited to buy this for my husband. When we got it he quickly found out that it isn’t as compatible with Apple as it states. Hardly any of his apps were compatible. We had to return it

Daniel 06/13/22
Verified Buyer
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Not worth the money!

The watch will not stay connected. And it takes to many try’s and to long to get it to connect again. I would not recommend this watch to anyone!!

Sad 12/29/21
Verified Buyer
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Power won’t turn on

Brand new product will not charge on any port with cable given. Won’t turn on

Fishdip 12/20/21
Verified Buyer
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Not good

Disappointing operating system and poor battery life

Citizen Response We are sorry to hear that you are disappointed with your CZ Smart purchase. The operating system is the latest in Google Wear OS, and the battery life depends on usage and can be extended. For example, in the settings, you can choose from multi-day battery modes, including the 24-hour default mode, plus custom modes. Your satisfaction is important to us. We will contact you via email to learn more and provide solutions.

Weaver 06/18/21
Verified Buyer
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Bluetooth Blocker.

Still troubleshooting, but very disappointed so far. While the watch itself seems to work well and to provide the desired features, using it with my iPhone and WearOS seems to block out all other Bluetooth accessories - to the point that I have to delete and relink them to use them at all. 4 Headphones, 2 Cars, and my Apple Watch … I don’t want to have to make the choice between my watch and everything else I use daily.