Nice watch, but uncertain about water resistance
I'm a fan of Citizen watches (I have several, including ones I use for scuba diving and water sports), and I *do* like this one thus far. I pre-ordered this a few weeks ago and was very excited to get it this morning - it's my first smart watch, and part of the attraction was that, as an active guy (I swim, scuba dive, off road, etc), the design and ruggedness appeal to me. The black case and black stainless steel bracelet are gorgeous. I've spent the past hour or so going through set-up, reading the manual, etc, and it turns out that there's a difference between the website marketing and the manual that comes with it. The website states that it's water resistant to 3 atmospheres / 30 meters, but the manual states that you can't swim with it or get it wet. I called the Citizen technical support line, and at first they stated that it shouldn't get wet. When I pointed out that the website said it could, the rep consulted with someone else and said that it CAN be used for swimming, and the manual may just have generic precautions because most of their other watches aren't water resistant... but of course now I'm hesitant to do so. (To be clear - I'm talking about normal everyday water exposure - shower, swimming, boating, etc - not scuba diving.) This is the ONLY reason I'm giving it 4 stars instead of 5. Otherwise.... it's a very nice watch, easy to use (I've paired mine with an iPhone), and I'm looking forward to playing with it! It's well-packaged, the charging dongle is simple, and the WearOS seems to work nicely. It has a classy, elegant design, and would make a great gift.
Citizen Response