Jay32 12/31/20

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Connection and battery issues

I was excited to have a smart watch that looked like a regular timepiece. I have several Citizen watches and have always loved them. I am disappointed. The battery life is horrible and it constantly disconnects from my iphone. It is a pain to reconnect. The interface is a bit clumsy and not intuitive at all. I also do not like that the watch face changes when in a sleep/power save mode (when it "times out"). Right now I have that set on 5 seconds to save battery and it is annoying to have the face change as you raise it and try to read the time. I am overall disappointed and hope Citizen steps up and pushes out major updates. I regret spending the money. And now I see they do not recommend swimming with it - COME ON!!!!

Citizen Response Thank you for your feedback. It’s great to hear that you love your Citizen watches and were excited about getting CZ Smart. The design was inspired by Citizen’s sport technical timepieces for style and function. We are sorry to hear that you are disappointed with CZ Smart’s battery life. CZ Smart does have a Battery Optimizer App, which allows a user to manually turn certain features on and off to extend the battery life. Regarding the connectivity, we have several tips to help troubleshoot. We will contact you via email to learn more and provide solutions.

Cal81 01/01/21

Verified Buyer

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Perfect Smart Watch

Great watch. Awesome features and design. Best smart watch on the market

Wetdiver 01/02/21

Verified Buyer

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Just ok

Great watch poor battery life. I'm only getting 5 to 6 hours out of the watch with most of the features turned off. That just does not work for me.

Chemdaddy 01/03/21

Verified Buyer

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NOT impressed

The sleep tracker could be better, showing sleep zones and actual times!!