Drdr 10/18/21
Verified Buyer
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What I needed in a watch

Amazing watch I love it, exactly what I was looking for

Pbaxley68 09/19/21
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Great looking watch but....

Been a citizen fan for years and when I heard they have a smartwatch I wanted to try it. It works great with the exception that the battery life is horrible and I was getting vibrating alerts for my emails but not my text messages. I tried all different settings and no luck. It would come across my watch but if I wasn't looking at it I would have know I had a message. Maybe after a few updates and upgrades I will purchase another one. In the process 9f retuning it.

Rlau 08/17/21
Verified Buyer
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Not everything that I expected from Citizen!

Well, let me say that I am new to smart watches. But, the CZ Smart Watch did not at all meet my expectations from the fine company Citizen. The overall look and material quality were nice but the functionality of the device is sub-par in my humble opinion. After finding that the battery life only lasted maybe almost a day without full function normal use, I was very disappointed. Then learning that it's hardware/software platform was only the same as a recently outdated Fossil smart watch model that sells for less. Well?! I had to return it and find a different smart watch to fit my needs, so that's what I did. Come on Citizen! You can do better!

Cayo 08/14/21
Verified Buyer
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Smart!

Love the watch, still learning all the features. Thanks!

Jl 08/12/21
Verified Buyer
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Great style, great form

Love the watch, great styling, works great. Citizen got it to me quickly.

Shady 07/28/21
Verified Buyer
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Glad I Held Out For This Smartwatch

Excellent watch with great access to apps for your phone. Battery life is great, and even if you run out of battery, it still covers you by displaying the classic watch face. I have owned a Citizen Eco-Drive for the last twelve years, and got excited when I found out they had put together a smart brand. The only thing it's missing is the Eco-Drive (but I still don't have to deal with replacing watch batteries). To top it off, Citizen provided excellent customer service while I dealt with some issues on where I could have it shipped since I currently live overseas, service that they have always provided since I got my first watch as a graduation gift.

Johnny 07/19/21
Verified Buyer
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Good looking smart watch

I am new to smart watches and figuring out the software. I like the look of Citizen watches an what I know so far I like functions available.

A113Ns33 07/16/21
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Amazing quality smart watch that looks fantastic

This watch gets some poor reviews due to not using the latest Snapdragon chip, but I tell you overall the watch is awesome! I absolutely did not want some boring, run of the mill rectangular smart watch that 99% of people own. This looks and feels like a quality, metal Citizen watch. I prefer the stock dark metal band, and think it looks great! The 46mm size is prefect as well on my wrist. I was concerned it might be too big but not at all. I'm 5'8", 215lbs and it looks excellent. As far as the smart features, it has WearOS by Google and not some proprietary OS like other watches, so it will scale for years to come. The charging daily is no big deal at all, at night I take it off (it's too heavy for me to wear to sleep for my liking anyway) and charge it. I use my old smaller smart watch to track sleeping, and use an app to sync the data. I get the best of both worlds. My only gripe (which I'm not removing any stars) is with the customer service at Citizen for warranty. I had a small issue with the band latching within 1 month, and the solutions presented were to send a part that wouldn't fix it, or make me pay for shipping to send it in for repair. I had the month less than 1 month! She proceeded to say since it had been less than 1 month they might be able to send a new watch. I don't need a watch that's silly, I just need a new or working band. She got rude with me saying I wasn't explaining the issue well, for which I apologized saying I was trying to articulate the issue best as possible and that I was a software engineer, not a watch engineer. She sighed and said, 'fine I'll send you a band, but next time you'll need to pay to send the watch in for repair." Super rude experience, but I'll consider it a 1 off, I still highly recommend the watch.

Ppowers 07/07/21
Verified Buyer
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Anniversary present

My husband loved his new watch!! Very nice and easy to use.

Binkball 07/06/21
Verified Buyer
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Light and Long Battery

I love this watch. It charges in less than an hour and lasts about a day and a half on a single charge. I love changing faces. It uses android wear so the watch faces are basically never ending. I generally don't like jewelry but this watch is so light that I wear it daily, a first for me and watches of any kind. I use the leather strap that came with it but it also comes with a nice metal band also.