It's a beautiful smart watch, very complicated. The battery leaves a lot to be desired! It has little battery life which I consider its weak point. I think Cintizen should review this battery issue.
It’s look great! For the price, the material can be better and battery life is very poor. As others have mentioned, it disconnects from the phone regularly. I expected a lot better connectivity to the phone and a fully charged battery barely lasts a full day, despite of minimizing the number of app notifications.
It’s look great! For the price, the material can be better and battery life is very poor. As others have mentioned, it disconnects from the phone regularly. I expected a lot better connectivity to the phone and a fully charged battery barely lasts a full day, despite of minimizing the number of app notifications.
Watch face changes even though I set it on certain style
Not your typical smart watch. Looks like a conventional watch and does so much more. Looks rich and attractive, is durable and battery like is great. Easy to set up and use.
This Citizen - CZ Smart MX0007-59X is absolute beautiful. It is ver elegant and adds a nice touch to any outfit but is sporty enough to be worn at any time or situation. This watch has so many functions and keeps perfect time. I love that I can connect with my phone as well. I highly recommend this watch!
I absolutely love this men’s smart watch! It is very classy and modern-looking and it is very comfortable on my wrist. It was easy to set up and it’s also easy to operate. I love all the features and settings and the ease of use. The face is a nice size and everything is displayed nicely and easy to read. I am an athlete and love to use the heart monitor, music controls and gps during my fitness activities. They are very handy. I also love being able to see my text or call notifications displayed on screen. Overall, I feel that smart watch is very classy-looking, well made, performs well and I highly recommend it!
I have had and still have, several watches in my collection. This one is my 7th Citizen and 5th smart watch. Craftmanship is absolutely wonderful. If you are looking for a lot more class and style with tech in a watch, this should be at the top of your list. The band is stunning, the face is truly Citizen for sure. Now, unlike the intuitive UI Watch OS that is used by Samsung, this Wear OS is a bit behind personally. Battery life if you are as active as I am you will not be happy with. This is not your take it to the gym and daily activities smart watch. This is more of a dinner, business styling, events wearing piece. If I had to pick a smart watch for style with tech, this is your watch; if you are looking for active tech in a fairly stylish watch, this one is about 4th place in my book. Regrets? None; I have the other tech watches to go with my full daily activities, I needed this for the tech with Style.
Love the watch, still learning all the features. Thanks!
This watch gets some poor reviews due to not using the latest Snapdragon chip, but I tell you overall the watch is awesome! I absolutely did not want some boring, run of the mill rectangular smart watch that 99% of people own. This looks and feels like a quality, metal Citizen watch. I prefer the stock dark metal band, and think it looks great! The 46mm size is prefect as well on my wrist. I was concerned it might be too big but not at all. I'm 5'8", 215lbs and it looks excellent. As far as the smart features, it has WearOS by Google and not some proprietary OS like other watches, so it will scale for years to come. The charging daily is no big deal at all, at night I take it off (it's too heavy for me to wear to sleep for my liking anyway) and charge it. I use my old smaller smart watch to track sleeping, and use an app to sync the data. I get the best of both worlds. My only gripe (which I'm not removing any stars) is with the customer service at Citizen for warranty. I had a small issue with the band latching within 1 month, and the solutions presented were to send a part that wouldn't fix it, or make me pay for shipping to send it in for repair. I had the month less than 1 month! She proceeded to say since it had been less than 1 month they might be able to send a new watch. I don't need a watch that's silly, I just need a new or working band. She got rude with me saying I wasn't explaining the issue well, for which I apologized saying I was trying to articulate the issue best as possible and that I was a software engineer, not a watch engineer. She sighed and said, 'fine I'll send you a band, but next time you'll need to pay to send the watch in for repair." Super rude experience, but I'll consider it a 1 off, I still highly recommend the watch.
This watch gets some poor reviews due to not using the latest Snapdragon chip, but I tell you overall the watch is awesome! I absolutely did not want some boring, run of the mill rectangular smart watch that 99% of people own. This looks and feels like a quality, metal Citizen watch. I prefer the stock dark metal band, and think it looks great! The 46mm size is prefect as well on my wrist. I was concerned it might be too big but not at all. I'm 5'8", 215lbs and it looks excellent. As far as the smart features, it has WearOS by Google and not some proprietary OS like other watches, so it will scale for years to come. The charging daily is no big deal at all, at night I take it off (it's too heavy for me to wear to sleep for my liking anyway) and charge it. I use my old smaller smart watch to track sleeping, and use an app to sync the data. I get the best of both worlds. My only gripe (which I'm not removing any stars) is with the customer service at Citizen for warranty. I had a small issue with the band latching within 1 month, and the solutions presented were to send a part that wouldn't fix it, or make me pay for shipping to send it in for repair. I had the month less than 1 month! She proceeded to say since it had been less than 1 month they might be able to send a new watch. I don't need a watch that's silly, I just need a new or working band. She got rude with me saying I wasn't explaining the issue well, for which I apologized saying I was trying to articulate the issue best as possible and that I was a software engineer, not a watch engineer. She sighed and said, 'fine I'll send you a band, but next time you'll need to pay to send the watch in for repair." Super rude experience, but I'll consider it a 1 off, I still highly recommend the watch.
This watch has a beautiful appearance like Citizen watches are known for. Being the first smart watch from Citizen it does present some challenges for this senior citizen. The short battery life before needing a charge is especially apparent when learning the watches multiple features. It does recharge quickly, but precludes you from enjoying all the features, including the tutorials when you are orienting yourself to the operating system and software features. The cost puts the watch at the high end of smart watches. I am hoping that Citizen takes customer feedback and address the feedback they receive to enhance future models and software upgrades.
This watch has a beautiful appearance like Citizen watches are known for. Being the first smart watch from Citizen it does present some challenges for this senior citizen. The short battery life before needing a charge is especially apparent when learning the watches multiple features. It does recharge quickly, but precludes you from enjoying all the features, including the tutorials when you are orienting yourself to the operating system and software features. The cost puts the watch at the high end of smart watches. I am hoping that Citizen takes customer feedback and address the feedback they receive to enhance future models and software upgrades.
Smart watch with heart rate. Watch face does not stay on face you pick but for a few seconds then goes to a muted screen. Sure battery conservation. But was the reason I returned a Mavado connect watch before.
Smart watch with heart rate. Watch face does not stay on face you pick but for a few seconds then goes to a muted screen. Sure battery conservation. But was the reason I returned a Mavado connect watch before.
Smart watch with heart rate. Watch face does not stay on face you pick but for a few seconds then goes to a muted screen. Sure battery conservation. But was the reason I returned a Mavado connect watch before.
Love this watch. The features are awesome. I wish there was a fully customizable battery feature that could be managed on the watch or in the app(like turning off the heartbeat sensor), but I can't figure it out. It would be cool if there was an ecodrive feature since the battery lasts about 2 days. I like how if your battery "dies" you still have the clock feature until it is completely depleted. I still have to see if i can create my own watch face or if I can only use the pre-designed faces. Overall I'd still give the watch 4 out of 5 due to the sheer design and effort put in on the first gen. I see the extra features coming in the future however, for now I am satisfied.
Love this watch. The features are awesome. I wish there was a fully customizable battery feature that could be managed on the watch or in the app(like turning off the heartbeat sensor), but I can't figure it out. It would be cool if there was an ecodrive feature since the battery lasts about 2 days. I like how if your battery "dies" you still have the clock feature until it is completely depleted. I still have to see if i can create my own watch face or if I can only use the pre-designed faces. Overall I'd still give the watch 4 out of 5 due to the sheer design and effort put in on the first gen. I see the extra features coming in the future however, for now I am satisfied.
Husband loved it. It was exactly what he was looking for, he’s not crazy about the way normal smart watches look and couldn’t wait for this watch to come out.
Husband loved it. It was exactly what he was looking for, he’s not crazy about the way normal smart watches look and couldn’t wait for this watch to come out.
Recieved this watch for Christmas. It worked for 3 weeks and now is completely dead. Won't turn on. Won't take a charge. Just a blank screen.
I purchased this watch thinking that it would stack up to the quality of other Citizen watches that I own/owned. I can say that I am not impressed. The battery life on this watch is horrible. I don't have many apps active on this watch (5). All other functions such as gestures and watch face on are all turned off. I find that the watch will often require charging twice in a 24 hour period. The wear OS app is limited. I compare this watch to my wife's $120 Fitbit and it runs circles around this CZ Smartwatch. It has more features a better O/S and is waterproof. When we do watersports her Fitbit tracks the workouts while mine stays at home because it can't get wet, and yet the Citizen cost $300 more. I think that Citizen needs to step up their game to be competitive even with cheaper brands.
Watch as to be recharge every day event after minimal uses! I will return the watch for reimbursment ASAP. Please give me the exact location of Citizen repair/office adress for the return!!!
Appearance is nice. Technology is very underwhelming for the $$. Not up to Citizen standards in my opinion. I would not recommend this product. If I paid $100 this watch would be acceptable but not $400.
terrible battery life- need charging every 12-14 hrs
I was so excited to buy this for my husband. When we got it he quickly found out that it isn’t as compatible with Apple as it states. Hardly any of his apps were compatible. We had to return it
The watch will not stay connected. And it takes to many try’s and to long to get it to connect again. I would not recommend this watch to anyone!!
Brand new product will not charge on any port with cable given. Won’t turn on
Disappointing operating system and poor battery life
Citizen Response
Still troubleshooting, but very disappointed so far. While the watch itself seems to work well and to provide the desired features, using it with my iPhone and WearOS seems to block out all other Bluetooth accessories - to the point that I have to delete and relink them to use them at all. 4 Headphones, 2 Cars, and my Apple Watch … I don’t want to have to make the choice between my watch and everything else I use daily.