It's a beautiful smart watch, very complicated. The battery leaves a lot to be desired! It has little battery life which I consider its weak point. I think Cintizen should review this battery issue.
It’s look great! For the price, the material can be better and battery life is very poor. As others have mentioned, it disconnects from the phone regularly. I expected a lot better connectivity to the phone and a fully charged battery barely lasts a full day, despite of minimizing the number of app notifications.
It’s look great! For the price, the material can be better and battery life is very poor. As others have mentioned, it disconnects from the phone regularly. I expected a lot better connectivity to the phone and a fully charged battery barely lasts a full day, despite of minimizing the number of app notifications.
Watch face changes even though I set it on certain style
Not your typical smart watch. Looks like a conventional watch and does so much more. Looks rich and attractive, is durable and battery like is great. Easy to set up and use.
This Citizen - CZ Smart MX0007-59X is absolute beautiful. It is ver elegant and adds a nice touch to any outfit but is sporty enough to be worn at any time or situation. This watch has so many functions and keeps perfect time. I love that I can connect with my phone as well. I highly recommend this watch!
I absolutely love this men’s smart watch! It is very classy and modern-looking and it is very comfortable on my wrist. It was easy to set up and it’s also easy to operate. I love all the features and settings and the ease of use. The face is a nice size and everything is displayed nicely and easy to read. I am an athlete and love to use the heart monitor, music controls and gps during my fitness activities. They are very handy. I also love being able to see my text or call notifications displayed on screen. Overall, I feel that smart watch is very classy-looking, well made, performs well and I highly recommend it!
I have had and still have, several watches in my collection. This one is my 7th Citizen and 5th smart watch. Craftmanship is absolutely wonderful. If you are looking for a lot more class and style with tech in a watch, this should be at the top of your list. The band is stunning, the face is truly Citizen for sure. Now, unlike the intuitive UI Watch OS that is used by Samsung, this Wear OS is a bit behind personally. Battery life if you are as active as I am you will not be happy with. This is not your take it to the gym and daily activities smart watch. This is more of a dinner, business styling, events wearing piece. If I had to pick a smart watch for style with tech, this is your watch; if you are looking for active tech in a fairly stylish watch, this one is about 4th place in my book. Regrets? None; I have the other tech watches to go with my full daily activities, I needed this for the tech with Style.
Love the watch, still learning all the features. Thanks!
This watch gets some poor reviews due to not using the latest Snapdragon chip, but I tell you overall the watch is awesome! I absolutely did not want some boring, run of the mill rectangular smart watch that 99% of people own. This looks and feels like a quality, metal Citizen watch. I prefer the stock dark metal band, and think it looks great! The 46mm size is prefect as well on my wrist. I was concerned it might be too big but not at all. I'm 5'8", 215lbs and it looks excellent. As far as the smart features, it has WearOS by Google and not some proprietary OS like other watches, so it will scale for years to come. The charging daily is no big deal at all, at night I take it off (it's too heavy for me to wear to sleep for my liking anyway) and charge it. I use my old smaller smart watch to track sleeping, and use an app to sync the data. I get the best of both worlds. My only gripe (which I'm not removing any stars) is with the customer service at Citizen for warranty. I had a small issue with the band latching within 1 month, and the solutions presented were to send a part that wouldn't fix it, or make me pay for shipping to send it in for repair. I had the month less than 1 month! She proceeded to say since it had been less than 1 month they might be able to send a new watch. I don't need a watch that's silly, I just need a new or working band. She got rude with me saying I wasn't explaining the issue well, for which I apologized saying I was trying to articulate the issue best as possible and that I was a software engineer, not a watch engineer. She sighed and said, 'fine I'll send you a band, but next time you'll need to pay to send the watch in for repair." Super rude experience, but I'll consider it a 1 off, I still highly recommend the watch.
This watch gets some poor reviews due to not using the latest Snapdragon chip, but I tell you overall the watch is awesome! I absolutely did not want some boring, run of the mill rectangular smart watch that 99% of people own. This looks and feels like a quality, metal Citizen watch. I prefer the stock dark metal band, and think it looks great! The 46mm size is prefect as well on my wrist. I was concerned it might be too big but not at all. I'm 5'8", 215lbs and it looks excellent. As far as the smart features, it has WearOS by Google and not some proprietary OS like other watches, so it will scale for years to come. The charging daily is no big deal at all, at night I take it off (it's too heavy for me to wear to sleep for my liking anyway) and charge it. I use my old smaller smart watch to track sleeping, and use an app to sync the data. I get the best of both worlds. My only gripe (which I'm not removing any stars) is with the customer service at Citizen for warranty. I had a small issue with the band latching within 1 month, and the solutions presented were to send a part that wouldn't fix it, or make me pay for shipping to send it in for repair. I had the month less than 1 month! She proceeded to say since it had been less than 1 month they might be able to send a new watch. I don't need a watch that's silly, I just need a new or working band. She got rude with me saying I wasn't explaining the issue well, for which I apologized saying I was trying to articulate the issue best as possible and that I was a software engineer, not a watch engineer. She sighed and said, 'fine I'll send you a band, but next time you'll need to pay to send the watch in for repair." Super rude experience, but I'll consider it a 1 off, I still highly recommend the watch.
This watch has a beautiful appearance like Citizen watches are known for. Being the first smart watch from Citizen it does present some challenges for this senior citizen. The short battery life before needing a charge is especially apparent when learning the watches multiple features. It does recharge quickly, but precludes you from enjoying all the features, including the tutorials when you are orienting yourself to the operating system and software features. The cost puts the watch at the high end of smart watches. I am hoping that Citizen takes customer feedback and address the feedback they receive to enhance future models and software upgrades.
This watch has a beautiful appearance like Citizen watches are known for. Being the first smart watch from Citizen it does present some challenges for this senior citizen. The short battery life before needing a charge is especially apparent when learning the watches multiple features. It does recharge quickly, but precludes you from enjoying all the features, including the tutorials when you are orienting yourself to the operating system and software features. The cost puts the watch at the high end of smart watches. I am hoping that Citizen takes customer feedback and address the feedback they receive to enhance future models and software upgrades.
Smart watch with heart rate. Watch face does not stay on face you pick but for a few seconds then goes to a muted screen. Sure battery conservation. But was the reason I returned a Mavado connect watch before.
Smart watch with heart rate. Watch face does not stay on face you pick but for a few seconds then goes to a muted screen. Sure battery conservation. But was the reason I returned a Mavado connect watch before.
Smart watch with heart rate. Watch face does not stay on face you pick but for a few seconds then goes to a muted screen. Sure battery conservation. But was the reason I returned a Mavado connect watch before.
Love this watch. The features are awesome. I wish there was a fully customizable battery feature that could be managed on the watch or in the app(like turning off the heartbeat sensor), but I can't figure it out. It would be cool if there was an ecodrive feature since the battery lasts about 2 days. I like how if your battery "dies" you still have the clock feature until it is completely depleted. I still have to see if i can create my own watch face or if I can only use the pre-designed faces. Overall I'd still give the watch 4 out of 5 due to the sheer design and effort put in on the first gen. I see the extra features coming in the future however, for now I am satisfied.
Love this watch. The features are awesome. I wish there was a fully customizable battery feature that could be managed on the watch or in the app(like turning off the heartbeat sensor), but I can't figure it out. It would be cool if there was an ecodrive feature since the battery lasts about 2 days. I like how if your battery "dies" you still have the clock feature until it is completely depleted. I still have to see if i can create my own watch face or if I can only use the pre-designed faces. Overall I'd still give the watch 4 out of 5 due to the sheer design and effort put in on the first gen. I see the extra features coming in the future however, for now I am satisfied.
Husband loved it. It was exactly what he was looking for, he’s not crazy about the way normal smart watches look and couldn’t wait for this watch to come out.
Husband loved it. It was exactly what he was looking for, he’s not crazy about the way normal smart watches look and couldn’t wait for this watch to come out.
I've had the watch for about a month now, and there are some positives, but a fair amount of negatives. The fitness tracking is highly inaccurate. For a 10k step day, the watch habitually undercounts 2.5k steps. The heart rate meter also struggles to accurately track your activity, show grossly under counts how much activity you're getting. It's also tough to pair with the citizen app. The other smart functions work well enough, but you have to turn off a lot of primary features for the watches battery to last the whole day. Running on only base functions, the watch lasts about 2 days. On the plus, the watch LOOKS great, but looks only get you so far.
Not enough watch faces. Battery is awful. Not very compatible with iOS. Geared more towards android. Not worth $300.
I gift this watch. It’s look nice but it’s battery timings is not good like 12 hours .when I bought I thought it’s battery will one day but it’s not doing well
Citizen Response
Bought watch Saturday from Amazon, returned the next day. Only thing I liked was the look, Battery didn't last as described. Did not stay connected to my iPhone. Had to start the whole process again to reconnect. Too much aggravation for money. My recommendation, save your money and don't buy it.
I've been using this watch a few month now and I must say, it does the job for being a watch. But I really hope Citizen will quickly add the possibility to download Spotify music on it. For me, it's the reason for having a smartwatch, so I don't have to carry a phone while doing sports. For now, I'm stuck with a 8Gb smartphone and no music on it....
Hardware is very poor. Hasn't SpO2, has an old processor 3100 (there is 4100 already), too thick. And too few working hours. Software is usual wearOS but due to small battery capacity it will need to charge every day.
Hard to program don’t stay in sync with phone tried many time’s
The battery will not last a full day & it keeps disconnecting from the app. Love the look & style, totally disappointed with the functionality.
I’m sending it back. It doesn’t work well with iPhone and the pictures don’t do it justice, they show a cool face but after a few seconds (when it goes to sleep) it reverts to a wall clock looking face and it’s lame.
Had it for a week before getting my new phone, it work excellent until my workout day then with the movement of my wrist and back~hand making contact with the watch button a couple times it shut off and never turn back on.