Love the watch, still learning all the features. Thanks!
Love the watch, great styling, works great. Citizen got it to me quickly.
Excellent watch with great access to apps for your phone. Battery life is great, and even if you run out of battery, it still covers you by displaying the classic watch face. I have owned a Citizen Eco-Drive for the last twelve years, and got excited when I found out they had put together a smart brand. The only thing it's missing is the Eco-Drive (but I still don't have to deal with replacing watch batteries). To top it off, Citizen provided excellent customer service while I dealt with some issues on where I could have it shipped since I currently live overseas, service that they have always provided since I got my first watch as a graduation gift.
This watch gets some poor reviews due to not using the latest Snapdragon chip, but I tell you overall the watch is awesome! I absolutely did not want some boring, run of the mill rectangular smart watch that 99% of people own. This looks and feels like a quality, metal Citizen watch. I prefer the stock dark metal band, and think it looks great! The 46mm size is prefect as well on my wrist. I was concerned it might be too big but not at all. I'm 5'8", 215lbs and it looks excellent. As far as the smart features, it has WearOS by Google and not some proprietary OS like other watches, so it will scale for years to come. The charging daily is no big deal at all, at night I take it off (it's too heavy for me to wear to sleep for my liking anyway) and charge it. I use my old smaller smart watch to track sleeping, and use an app to sync the data. I get the best of both worlds. My only gripe (which I'm not removing any stars) is with the customer service at Citizen for warranty. I had a small issue with the band latching within 1 month, and the solutions presented were to send a part that wouldn't fix it, or make me pay for shipping to send it in for repair. I had the month less than 1 month! She proceeded to say since it had been less than 1 month they might be able to send a new watch. I don't need a watch that's silly, I just need a new or working band. She got rude with me saying I wasn't explaining the issue well, for which I apologized saying I was trying to articulate the issue best as possible and that I was a software engineer, not a watch engineer. She sighed and said, 'fine I'll send you a band, but next time you'll need to pay to send the watch in for repair." Super rude experience, but I'll consider it a 1 off, I still highly recommend the watch.
