Love this watch. The features are awesome. I wish there was a fully customizable battery feature that could be managed on the watch or in the app(like turning off the heartbeat sensor), but I can't figure it out. It would be cool if there was an ecodrive feature since the battery lasts about 2 days. I like how if your battery "dies" you still have the clock feature until it is completely depleted. I still have to see if i can create my own watch face or if I can only use the pre-designed faces. Overall I'd still give the watch 4 out of 5 due to the sheer design and effort put in on the first gen. I see the extra features coming in the future however, for now I am satisfied.
I'm a fan of Citizen watches (I have several, including ones I use for scuba diving and water sports), and I *do* like this one thus far. I pre-ordered this a few weeks ago and was very excited to get it this morning - it's my first smart watch, and part of the attraction was that, as an active guy (I swim, scuba dive, off road, etc), the design and ruggedness appeal to me. The black case and black stainless steel bracelet are gorgeous. I've spent the past hour or so going through set-up, reading the manual, etc, and it turns out that there's a difference between the website marketing and the manual that comes with it. The website states that it's water resistant to 3 atmospheres / 30 meters, but the manual states that you can't swim with it or get it wet. I called the Citizen technical support line, and at first they stated that it shouldn't get wet. When I pointed out that the website said it could, the rep consulted with someone else and said that it CAN be used for swimming, and the manual may just have generic precautions because most of their other watches aren't water resistant... but of course now I'm hesitant to do so. (To be clear - I'm talking about normal everyday water exposure - shower, swimming, boating, etc - not scuba diving.) This is the ONLY reason I'm giving it 4 stars instead of 5. Otherwise.... it's a very nice watch, easy to use (I've paired mine with an iPhone), and I'm looking forward to playing with it! It's well-packaged, the charging dongle is simple, and the WearOS seems to work nicely. It has a classy, elegant design, and would make a great gift.
Citizen Response
This is a really nice looking and functioning watch as long as you are not connecting to an iphone. It constantly disconnects and actually limits some of my phone’s functions while connected. Don’t want to switch to an android phone so my only option is to use it without connecting to my phone which defeats the whole purpose of a smart watch.
I was so excited to get this watch. To get Citizen quality and Google technology. But I was disappointed. The watch arrived with no charge and no instructions for setting it up. The tutorial was super frustrating. The band was disconnected from the clasp. It was just frustrating and the quality does not at all feel worth the price.
Everything but the battery is great. I could not get through a full day without recharging. If they upgrade to Snapdragon 4100, I will buy another one.
Average smart watch features and the metal band is very cheaply made . Overall all this watch barely ranks average on the rating scale
Been a citizen fan for years and when I heard they have a smartwatch I wanted to try it. It works great with the exception that the battery life is horrible and I was getting vibrating alerts for my emails but not my text messages. I tried all different settings and no luck. It would come across my watch but if I wasn't looking at it I would have know I had a message. Maybe after a few updates and upgrades I will purchase another one. In the process 9f retuning it.
Well, let me say that I am new to smart watches. But, the CZ Smart Watch did not at all meet my expectations from the fine company Citizen. The overall look and material quality were nice but the functionality of the device is sub-par in my humble opinion. After finding that the battery life only lasted maybe almost a day without full function normal use, I was very disappointed. Then learning that it's hardware/software platform was only the same as a recently outdated Fossil smart watch model that sells for less. Well?! I had to return it and find a different smart watch to fit my needs, so that's what I did. Come on Citizen! You can do better!
The battery life doesn't last very long before needing a charge.