Ben 01/16/21
Verified Buyer
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Get another citizen watch

I’m sending it back. It doesn’t work well with iPhone and the pictures don’t do it justice, they show a cool face but after a few seconds (when it goes to sleep) it reverts to a wall clock looking face and it’s lame.

Edouble 01/10/21
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Love it, but fail on me the first workout

Had it for a week before getting my new phone, it work excellent until my workout day then with the movement of my wrist and back~hand making contact with the watch button a couple times it shut off and never turn back on.

Chemdaddy 01/03/21
Verified Buyer
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NOT impressed

The sleep tracker could be better, showing sleep zones and actual times!!

Ike102 12/30/20
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Worst Battery Life

Got this watch for Christmas. Watch has great features . But battery life is the worst I've ever seen. If you use watch to answer or talk text your battery dies very quickly. My wife has a fit bit that she came talk text and battery last a couple of days. With this smart watch you have to recharge before the end of the day. So if you looking for a smart watch with a good battery life this is not the watch. Really only good for a time and notice smart watch. Need to improve battery life on this smart watch. Going to see about returning my watch. Maybe next generation will have a better battery life. I'm a fan of citizens own quite a few of their watches, but first smart watch.

Citizen Response Thank you for your feedback. We appreciate that you like CZ Smart’s great features. Regarding the battery life, it depends on usage, as well as the settings that are built into the smartwatch and can be easily accessed. There are multi-day battery modes to choose from, including the 24-hour default mode, plus extended and custom modes. Your satisfaction is important to us. We will reach out to you through email to provide you with more information that may be useful.

Samuel 10/07/22
Verified Buyer
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Functionality

This is a really nice looking and functioning watch as long as you are not connecting to an iphone. It constantly disconnects and actually limits some of my phone’s functions while connected. Don’t want to switch to an android phone so my only option is to use it without connecting to my phone which defeats the whole purpose of a smart watch.

Csbauerle 04/10/22
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Just okay...

I was so excited to get this watch. To get Citizen quality and Google technology. But I was disappointed. The watch arrived with no charge and no instructions for setting it up. The tutorial was super frustrating. The band was disconnected from the clasp. It was just frustrating and the quality does not at all feel worth the price.

Tfm5777 02/22/22
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I wanted to love it

Everything but the battery is great. I could not get through a full day without recharging. If they upgrade to Snapdragon 4100, I will buy another one.

Oahiii 12/16/21
Verified Buyer
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Average

Average smart watch features and the metal band is very cheaply made . Overall all this watch barely ranks average on the rating scale

Pbaxley68 09/19/21
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Great looking watch but....

Been a citizen fan for years and when I heard they have a smartwatch I wanted to try it. It works great with the exception that the battery life is horrible and I was getting vibrating alerts for my emails but not my text messages. I tried all different settings and no luck. It would come across my watch but if I wasn't looking at it I would have know I had a message. Maybe after a few updates and upgrades I will purchase another one. In the process 9f retuning it.

Rlau 08/17/21
Verified Buyer
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Not everything that I expected from Citizen!

Well, let me say that I am new to smart watches. But, the CZ Smart Watch did not at all meet my expectations from the fine company Citizen. The overall look and material quality were nice but the functionality of the device is sub-par in my humble opinion. After finding that the battery life only lasted maybe almost a day without full function normal use, I was very disappointed. Then learning that it's hardware/software platform was only the same as a recently outdated Fossil smart watch model that sells for less. Well?! I had to return it and find a different smart watch to fit my needs, so that's what I did. Come on Citizen! You can do better!