Frenchie746 05/10/23

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Great watch, subpar bracelet.

I wanted to give this a 5 star as I have several Citizen watches that I love. However, the one thing holding this watch back from 5 stars is the cheaper band used for this watch compared to the more premium bands I have on my other Citizen watches. One thing I love about my Citizen watches is the weight the band adds. And this band feels like a cheap 20$ band off amazon.

Citizen Response Thank you for your review. We are happy to hear that you love your Citizen watches! The bracelet on CZ Smart is designed for lightweight, comfortable wear. It’s the same quality stainless steel used across other Citizen timepieces but designed to be lighter on the wrist, which is beneficial during daily physical activity, for example. With more wear, you will find that the lighter band allows for freedom of movement, and you can choose from a range of interchangeable 22mm bands for any occasion.

Quiltr 05/17/23

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Will not recommend

I got this watch a week ago,very disappointed! I own 4 watches and thought this would be great for keeping track of steps. The face of the watch keeps going back to a plain face,it is not what is shown on site

Citizen Response Thank you for your feedback. The new CZ Smart with YouQ offers a versatile, customizable menu of dials to choose from and receive the information you find most important. The speedometer face shown on our website is excellent for tracking your steps, and once set up properly, it should not revert to a plain face. We would like you to be happy with your smartwatch and enjoy all the features. Please look out for an email from us so that we can provide more information.

Ajoseph 05/17/23

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Great New Watch!

This watch is great, I love the size, I can change straps very easily with other Citizen 22 mm styles, the YouQ app is interesting , I love how it tracks my activity habits, also The Alert check is quite fun. Design is great, I love the bracelet style!

Lala27 06/03/23

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Dissapointment

I wanted it to work so badly. Was trying to get away from my usual go to for smart watch. Visually, it is everything I want my smart watch to look like. So beautiful. I use my smart watch for two main reasons. First to get my texts at work quickly from clients and second to track my workouts. I could not get the watch to pair properly. I reset it twice. Could only get phone calls, no texts. The watch barely stayed connected to the wifi. My workouts wouldn't connect with my heart rate. There are only options for "indoor and outdoor" workout. I connected Strava and google fit to get a weight training workout and it wouldn't take my heart rate at all. Even trying to troubleshoot with the online help seemed far more complicated than it should be. In the end I had 4 apps to try to do 2 simple tasks and could not get one of them to work. So sad to return this beauty.