G 01/25/24
Verified Buyer
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CZ Smart Touchscreen

The watch battery does not last very long. Would not connect or reconnect to an IPhone 15 several times without reseting the watch.

Alan 12/12/23
Verified Buyer
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Nice, but could be better. Way better!

The look and feel of the watch are good. Very light weight. I bearly feel that I have it on which is good if you wear it 10 plus hours a day. However, the technical features could be vastly improved. Several immediate updates took it up to wear OS 3.5 which is nice but how long until 4.0 comes along. The stock exercise app counted my steps fairly accurate but never synced with Google Fit even though I downloaded and was running the Citizen Connected app. Plus other little sync annoyances that keep this watch from being a 5 star general.

Nate 08/04/23
Verified Buyer
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So much promise resulting in bitter disappointment

Did not work as advertised. Would not connect to a brand new Pixel 6a after multiple attempts to reset everything on both the phone and the watch. I have several Citizen Watches, and have had a great experience until now. I'm really disappointed with this product. We returned it and asked for a refund

Tx 07/19/23
Verified Buyer
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CZ Smart Touchscreen Not Worth the $

This is the worst item I have ever bought - not even limited to just the worst watch. Nothing about it worked other than keeping time. It never synched correctly with any of the data on my phone, did not alert for calendar, phone, or text, and only sometimes tracked my steps. The touchscreen was slow and, more often than not, dropped whatever action I was performing so I had to keep going back to the home screen.

Citizen Response We are sorry to hear about your recent experience. It sounds like many of the issues are due to the disconnectivity of your smartwatch and phone. You can easily access the FAQs for CZ Smart on our website to help with connectivity and syncing. We also recommend that you reset the watch, then reinstall the watch on your Citizen Connected app. For additional assistance, please look out for an email from us.

Charles 06/17/23
Verified Buyer
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DO NOT PURCHASE THIS WATCH!

This watch does not connect to my wifi or internet, Connected Citizen will not find my watch.

Citizen Response We are sorry that you are having connectivity issues. This is unusual to hear for our bestselling smartwatch, but we understand that with a new product, the initial set up may take practice. A great reference is the FAQs for CZ Smart on our website to help with your connectivity questions. You can be assured that our new CZ Smart wearable technology has undergone rigorous testing and certification and is built with unique software for top performance. We will reach out to you through email to help with solutions.

Javier r. 12/29/24
Verified Buyer
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Great!!

Great iteam fast shipping

John Q. 12/16/24
Verified Buyer
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great watch

Early Christmas present from my wife. Still getting used to it and learning all the features but so far I love it!

Keith T. 12/03/24
Verified Buyer
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Very nice look

My wife was looking for a dressier smart watch and something she could use with many of the fitness features but was more like jewelry. This watch performs really close with the options and features of her galaxy watch so learning the features and the set up was not difficult or time consuming. The watch is of the expected quality as the Citizen brand, only complaints would be the battery life between charges was greater, about 1 day before recharge Otherwise great product.

Felicia W. 11/26/24
Verified Buyer
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Citizen 1st choice!!

this is my 5th citizen watch, and I decided to get a smart watch this time for my birthday. it was easy to set up and I am wearing it daily. I have gotten lots of compliments on it and I love it

Jermaine W. 10/25/24
Verified Buyer
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The performance of this watch

Very well built and works perfectly brought it as a birthday gift and she loves it thxs