Charles 06/17/23

Verified Buyer

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DO NOT PURCHASE THIS WATCH!

This watch does not connect to my wifi or internet, Connected Citizen will not find my watch.

Citizen Response We are sorry that you are having connectivity issues. This is unusual to hear for our bestselling smartwatch, but we understand that with a new product, the initial set up may take practice. A great reference is the FAQs for CZ Smart on our website to help with your connectivity questions. You can be assured that our new CZ Smart wearable technology has undergone rigorous testing and certification and is built with unique software for top performance. We will reach out to you through email to help with solutions.

Lala27 06/03/23

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Dissapointment

I wanted it to work so badly. Was trying to get away from my usual go to for smart watch. Visually, it is everything I want my smart watch to look like. So beautiful. I use my smart watch for two main reasons. First to get my texts at work quickly from clients and second to track my workouts. I could not get the watch to pair properly. I reset it twice. Could only get phone calls, no texts. The watch barely stayed connected to the wifi. My workouts wouldn't connect with my heart rate. There are only options for "indoor and outdoor" workout. I connected Strava and google fit to get a weight training workout and it wouldn't take my heart rate at all. Even trying to troubleshoot with the online help seemed far more complicated than it should be. In the end I had 4 apps to try to do 2 simple tasks and could not get one of them to work. So sad to return this beauty.

Quiltr 05/17/23

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Will not recommend

I got this watch a week ago,very disappointed! I own 4 watches and thought this would be great for keeping track of steps. The face of the watch keeps going back to a plain face,it is not what is shown on site

Citizen Response Thank you for your feedback. The new CZ Smart with YouQ offers a versatile, customizable menu of dials to choose from and receive the information you find most important. The speedometer face shown on our website is excellent for tracking your steps, and once set up properly, it should not revert to a plain face. We would like you to be happy with your smartwatch and enjoy all the features. Please look out for an email from us so that we can provide more information.

Ajoseph 05/17/23

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Great New Watch!

This watch is great, I love the size, I can change straps very easily with other Citizen 22 mm styles, the YouQ app is interesting , I love how it tracks my activity habits, also The Alert check is quite fun. Design is great, I love the bracelet style!