Susan W. 06/28/24
Verified Buyer
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Still needs work

Currently not impressed. Battery life is too short, even with zero to minimal apps running. Watch gets hot while charging and playing with all the screens and settings. Too picky on wrist placement for all the sensors to work and get readings. Right now my fitbit of a few years is more impressive. I wanted to give this watch a try because I love my other four Citizen regular watches.

Patricia A. 05/06/24
Verified Buyer
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Being returned

I like the watch, but battery time is very short and the sleep interface doesn't capture all sleep time, and it is not possible to edit. Since that is my main reason for the watch, I am returning it.

Russell P. 04/17/24
Verified Buyer
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Disappointed

Watch isn't holding a charge. Can't go 24 hours without losing the charge. Thus, my steps and everything are not accurate

Martin M. 04/14/24
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Very disappointed

I just got this watch a few weeks ago and noticed right off the bat, that the battery life is no better than Gen 1 (which I also have). It says, 15 day battery and mine lasted all of 2 and a half days. I just got news from a website that Citizen is suspending sales of this watch because of the huge amount of negative emails and reviews on other sites. Okay, then why is it still up for sale on this website? I now have a watch that I bought because of the half price sale and it doesn't work properly. And Citizen KNEW of the problems and still sold it to me. That really disappoints me in Citizen. I have 3 other Citizens which work fine, but I am going to have to wait for Citizen to contact me about the fix for this watch. VERY disappointed in Citizen