Grych8 11/06/23
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Great recent improvements.

I bought it when it was released and was very disappointed. However, they've fixed the issues and it is fully functional and even supports Google Assistant. Battery life is comparable to many Wear OS offerings and will last me about 10-12 hours with my normal heavy usage with about an hour of GPS usage and tilt to wake. Very happy with the watch and impresses that Citizen worked hard to improve the usability.

Johncban 07/24/23
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Update it first then you'll get its full potential

Since I use CZ smart touch gen2 all my android notification is seamless and fast, but you have to update Android Wear OS first to get its full potential then tweak its settings to save more battery. The sensors are responsive, and it almost matches with the treadmill's heart rate sensor as for the app it shows the big picture of your day-to-day wellbeing!

Ifunanya 07/24/23
Verified Buyer
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Nice purchase

I bought it for my husband’s birthday and he loves it. He is so tech savvy, so this gift was well appreciated . Also nice that you have the option to either use the chain or leather because he didn’t like the chain

Jb822 07/20/23
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Great looking watch but too many limitations

I waited patiently for this watch to be released. I can understand the delay. The battery life is poor as other reviews have mentioned. The bluetooth on my watch will not stay connected. Cannot pair with phone. The app is not on par with Garmin or other smart devices. I am hoping for updates and upgrades. Now, I just need the watch to pair.

Alain 07/05/23
Verified Buyer
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Beautiful and easy to use

Beautiful watch and very easy to program and very USER friendly with the help of the video makes it very pleasant to learn. The strap is very comfortable on the wrist, the light weight of the watch makes it seem as though you are not wearing one and the dial is very well illuminated making it easy to read! Well worth the money and it makes a nice edition of my collection of the other 13 Citizen watches that I have.

Crazy 07/04/23
Verified Buyer
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Super Watch

I gave away my 1st gen CZ Smart because I could not get it to work. I now have the 2nd generation and it is possibly the best watch in my collection. Being a watch nut I have 8 smart watches. Believe me this is the best. People complain about the battery but I find it lasts almost two days in extended mode. I get many compliments.

Jps22 07/02/23
Verified Buyer
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Disappointed with this purchase I regret spending

Poor battery life, app lags behind competitors and not as user friendly as other smart watches

Ant96 06/24/23
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Horrible purchase

Watch does not perform as advertised. The power score doesn't show on the watch, screen freezes a lot and the hardware lagging. This watch was not ready for the market. Wear os is such a horrible app. The workout data could have been more in- depth.

Wskrs 06/11/23
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Stopped Working

I have had my watch a couple of weeks and it's been great untill this morning. The touch screen no longer works.

Citizen Response We are sorry to hear about this and would like to help with a solution. It is unusual for the touchscreen to stop working on your new CZ Smart. In addition to the FAQs for CZ Smart on our website, you can easily access technical support for troubleshooting with the customer care team. Please look out for an email from us with more information.

Billr 06/05/23
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Terrible Battery

Instant buyer's remorse. The step display doesn't update correctly for certain faces, which is disappointing. Battery life is appallingly bad. After charging to 100%, it is under 50% four hours later. There's no way it goes 24 hours with even close to full functionality. The online help is useless. I have always loved Citizen watches. I am shocked they put their good name on such a flawed product.

Citizen Response We are sorry to hear about the issues with your new CZ Smart. There are ways to extend the battery life, including adjusting the battery modes and notification settings. In addition to the CZ Smart FAQ’s on our website, you can easily access technical support through our customer care team, who will help troubleshoot. We appreciate your feedback and are happy to hear that you love Citizen watches. Please look out for an email from us so that we can address your concerns in more detail and provide solutions.