Ant96 06/24/23
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Horrible purchase

Watch does not perform as advertised. The power score doesn't show on the watch, screen freezes a lot and the hardware lagging. This watch was not ready for the market. Wear os is such a horrible app. The workout data could have been more in- depth.

Dwayne 06/21/23
Verified Buyer
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Great Watch if you dont mind charging it everyday.

The watch feels and looks impressive. Interacting with the watch would take some getting used to. It is not as intuitive as some I have tried. However the battery life on this watch makes its not a practical purchase. I owned the watch 4 days in total and had to charge it 3 times.

Wskrs 06/11/23
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Stopped Working

I have had my watch a couple of weeks and it's been great untill this morning. The touch screen no longer works.

Citizen Response We are sorry to hear about this and would like to help with a solution. It is unusual for the touchscreen to stop working on your new CZ Smart. In addition to the FAQs for CZ Smart on our website, you can easily access technical support for troubleshooting with the customer care team. Please look out for an email from us with more information.

Tom 05/21/23
Verified Buyer
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Struggling

Struggling to get more than 10ths of battery life. Screen seems to change with little contact.

Citizen Response Thank you for your feedback. We are sorry to hear about these issues with your new CZ Smart. The battery life depends on the settings, and you can optimize the battery life by simply adjusting the battery modes. For example, when you set your smartwatch to the Extended Mode, the battery can last up to 2 days and 2 nights. Also, the screen would not change if you select the face and tap to apply. Your satisfaction is important to us. Please look out for an email with more information and how we can further assist you with technical support.