The watch is beautiful. In my opinion the best looking smartwatch today. However there are two big issues. One i Can accept which is, Google Assistant is not available. Only Alexa. Not happy with this but I can live with it. What I cannot live with is battery life. It is a half a day at the best and that is with light use. Not sure how Citizen ever would release a $375 watch with such awful battery life.
Citizen Response
Struggling to get more than 10ths of battery life. Screen seems to change with little contact.
Citizen Response
I have had my watch a couple of weeks and it's been great untill this morning. The touch screen no longer works.
Citizen Response
The watch feels and looks impressive. Interacting with the watch would take some getting used to. It is not as intuitive as some I have tried. However the battery life on this watch makes its not a practical purchase. I owned the watch 4 days in total and had to charge it 3 times.
Watch does not perform as advertised. The power score doesn't show on the watch, screen freezes a lot and the hardware lagging. This watch was not ready for the market. Wear os is such a horrible app. The workout data could have been more in- depth.
Poor battery life, app lags behind competitors and not as user friendly as other smart watches
This watch doesn’t respond to the description on the website. The battery lasted less than 8 hours vs 24+ on the instructions. That is why I returned this watch.
I got the watch back in May, the battery issues haven't been for me, happy with that, but it has a mind of it's own, changes power states for no reason and my main issue is, even though all the advertising says it's compatible with iOS and will notify text messages on the watch, I've never been able to get it to work, and there is nothing out there to say how. Citizen, does it work, or not? I get my phone calls, but not my text messages. If I could get my text messages, I would really like the watch, but as it is, I'm going to have to replace it as that's a not unreasonable requirement. Can some one please confirm if is does, and if so how?
Citizen Response
I bought this watch more than a week ago, and there are several problems. I cannot download the Citizen Connected App, as per the instructions. I then downloaded the Wear OS App and even with this, this product (I cannot call this a smartwatch anymore) cannot sync with my mobile (Samsung Galaxy Flip 3 5G).
One month after warranty expired, it stopped working all together. Not happy!