I bought this watch more than a week ago, and there are several problems. I cannot download the Citizen Connected App, as per the instructions. I then downloaded the Wear OS App and even with this, this product (I cannot call this a smartwatch anymore) cannot sync with my mobile (Samsung Galaxy Flip 3 5G).
I've had it for a month. I like : + The idea of YouQ software with IBM and NASA. That's the only reason I bought this watch compared to all the smartwatches out there. It could be better: - "Google Fit", "Wear OS Google", "CZ Smart YouQ" and "Citizen Connected" MUST work together / MUST be synchronised at the same time. Or better yet, one app that does it all... - The "1-3 days battery life", the reality is less than 24 hours. A solar watch could be nice! - The "Power Fix" are great recommendations. Why not add recommendations for the heart, for blood pressure and better sleep. - Alexa is a nice touch. But a Google Assistant could be interesting. - If I worked with NAZA and IBM, I would make sure that the end result was 100%, BEFORE selling this watch that has so much potential.
I've had it for a month. I like : + The idea of YouQ software with IBM and NASA. That's the only reason I bought this watch compared to all the smartwatches out there. It could be better: - "Google Fit", "Wear OS Google", "CZ Smart YouQ" and "Citizen Connected" MUST work together / MUST be synchronised at the same time. Or better yet, one app that does it all... - The "1-3 days battery life", the reality is less than 24 hours. A solar watch could be nice! - The "Power Fix" are great recommendations. Why not add recommendations for the heart, for blood pressure and better sleep. - Alexa is a nice touch. But a Google Assistant could be interesting. - If I worked with NAZA and IBM, I would make sure that the end result was 100%, BEFORE selling this watch that has so much potential.
I've had it for a month. I like : + The idea of YouQ software with IBM and NASA. That's the only reason I bought this watch compared to all the smartwatches out there. It could be better: - "Google Fit", "Wear OS Google", "CZ Smart YouQ" and "Citizen Connected" MUST work together / MUST be synchronised at the same time. Or better yet, one app that does it all... - The "1-3 days battery life", the reality is less than 24 hours. A solar watch could be nice! - The "Power Fix" are great recommendations. Why not add recommendations for the heart, for blood pressure and better sleep. - Alexa is a nice touch. But a Google Assistant could be interesting. - If I worked with NAZA and IBM, I would make sure that the end result was 100%, BEFORE selling this watch that has so much potential.
I have a Gen 1 Touch. Love it. It's better than my Pixel watch and Galaxy watch. Easy to use, responsive, easy to read.
I have a Gen 1 Touch. Love it. It's better than my Pixel watch and Galaxy watch. Easy to use, responsive, easy to read.
I have been wearing this for 2 months now and it's boosted my productivity. Not in the way I initially thought it would. The technology around learning my chronotype has helped me boost overall productivity in my day. I have never seen anything like this before. After a little getting used to, I am slowly shifting my patterns to adjust to the watch recommendations. Outside of that, battery life is a small factor but if I don't mess with the watch much I can get through a workday without a recharge. I also like the way I can customize my watch face to match my mood and I don't look like I am wearing a box on my wrist either. People are always commenting on how cool it looks.
Let me just start by saying that I bought this watch about 2 weeks ago and I was initially skeptical about the IBM Watson and YouQ claims. However after using the watch i'm honestly blown away with it. This thing is so sweet, my other Smartwatches are only able to record my stats: steps, sleep etc.. which is cool, but it doesn't interpret the data in a meaningful way. This IBM Watson stuff in the YouQ app is incredible, after about a week of wearing the watch it has started to build what's called a "chronotype" that predicts energy levels and alertness, so that as my day progresses, I can see what my body is likely to do and get methods to counteract the fatigue or feelings of low energy. Just too cool. On the technical side; Pairing was relatively easy and I've had no connection issues. The battery holds enough power that with my usage I only have to charge the watch while I do my morning routine, then, pop it on before I go out the door and I consistently have enough power to last until the next morning. The software on the watch is snappy and responsive, and the polyurethane strap is very confortable, soft, yet firm. I really like that they're quick-release too so I can put whatever I want on it without needing tools. Good job Citizen, colour me impressed, 5 stars - A Happy Camper
I have had my watch a couple of weeks and it's been great untill this morning. The touch screen no longer works.
Citizen Response
Struggling to get more than 10ths of battery life. Screen seems to change with little contact.
Citizen Response
The watch is beautiful. In my opinion the best looking smartwatch today. However there are two big issues. One i Can accept which is, Google Assistant is not available. Only Alexa. Not happy with this but I can live with it. What I cannot live with is battery life. It is a half a day at the best and that is with light use. Not sure how Citizen ever would release a $375 watch with such awful battery life.
Citizen Response
Just received this watch , very nice build quality. Battery life is absolutely terrible!!!! I’m considering returning it ! I hope that Citizen comes up with a fix , all my other Citizen watches are awsome !
I waited patiently for this watch to be released. I can understand the delay. The battery life is poor as other reviews have mentioned. The bluetooth on my watch will not stay connected. Cannot pair with phone. The app is not on par with Garmin or other smart devices. I am hoping for updates and upgrades. Now, I just need the watch to pair.
Instant buyer's remorse. The step display doesn't update correctly for certain faces, which is disappointing. Battery life is appallingly bad. After charging to 100%, it is under 50% four hours later. There's no way it goes 24 hours with even close to full functionality. The online help is useless. I have always loved Citizen watches. I am shocked they put their good name on such a flawed product.
Citizen Response
I've had it for a month. I like : + The idea of YouQ software with IBM and NASA. That's the only reason I bought this watch compared to all the smartwatches out there. It could be better: - "Google Fit", "Wear OS Google", "CZ Smart YouQ" and "Citizen Connected" MUST work together / MUST be synchronised at the same time. Or better yet, one app that does it all... - The "1-3 days battery life", the reality is less than 24 hours. A solar watch could be nice! - The "Power Fix" are great recommendations. Why not add recommendations for the heart, for blood pressure and better sleep. - Alexa is a nice touch. But a Google Assistant could be interesting. - If I worked with NAZA and IBM, I would make sure that the end result was 100%, BEFORE selling this watch that has so much potential.
Nice quality watch but the battery requires constant charging, even with location tracking and Wi-Fi turned off. Couldn’t complete an outdoor activity without the watch completely shutting off.
Cool time piece. But the battery life doesn’t last long.
A buggy watch that is in need of a serious software update. The weather app hardly works, messages, come in sometimes, and phone may or may not work. Aesthetically, it is good looking and better looking than an Apple Watch, but it doesn’t work all the time like advertised. Also, battery life could be better and previous complaints are concerning battery life seem to be justified.