Jdr327 05/11/23

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Battery life makes in unusable.

The watch is beautiful. In my opinion the best looking smartwatch today. However there are two big issues. One i Can accept which is, Google Assistant is not available. Only Alexa. Not happy with this but I can live with it. What I cannot live with is battery life. It is a half a day at the best and that is with light use. Not sure how Citizen ever would release a $375 watch with such awful battery life.

Citizen Response Thank you for your feedback. We are sorry to hear that you are having issues with the battery life. It depends on the settings, and there are several ways to extend the battery life through the various battery modes. And although Google Assistant is not available, there are many other features to enjoy. We would like you to experience the new CZ Smart with YouQ at its full potential, so please look out for an email from us so that we can provide more information on how to troubleshoot.

Montana 05/16/23

Verified Buyer

1 person found this review helpful.

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Poor battery life

Nice quality watch but the battery requires constant charging, even with location tracking and Wi-Fi turned off. Couldn’t complete an outdoor activity without the watch completely shutting off.

Happycamper 05/19/23

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Truly a Smarter Smartwatch

Let me just start by saying that I bought this watch about 2 weeks ago and I was initially skeptical about the IBM Watson and YouQ claims. However after using the watch i'm honestly blown away with it. This thing is so sweet, my other Smartwatches are only able to record my stats: steps, sleep etc.. which is cool, but it doesn't interpret the data in a meaningful way. This IBM Watson stuff in the YouQ app is incredible, after about a week of wearing the watch it has started to build what's called a "chronotype" that predicts energy levels and alertness, so that as my day progresses, I can see what my body is likely to do and get methods to counteract the fatigue or feelings of low energy. Just too cool. On the technical side; Pairing was relatively easy and I've had no connection issues. The battery holds enough power that with my usage I only have to charge the watch while I do my morning routine, then, pop it on before I go out the door and I consistently have enough power to last until the next morning. The software on the watch is snappy and responsive, and the polyurethane strap is very confortable, soft, yet firm. I really like that they're quick-release too so I can put whatever I want on it without needing tools. Good job Citizen, colour me impressed, 5 stars - A Happy Camper

Tom 05/21/23

Verified Buyer

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Struggling

Struggling to get more than 10ths of battery life. Screen seems to change with little contact.

Citizen Response Thank you for your feedback. We are sorry to hear about these issues with your new CZ Smart. The battery life depends on the settings, and you can optimize the battery life by simply adjusting the battery modes. For example, when you set your smartwatch to the Extended Mode, the battery can last up to 2 days and 2 nights. Also, the screen would not change if you select the face and tap to apply. Your satisfaction is important to us. Please look out for an email with more information and how we can further assist you with technical support.