Htmunster 01/16/24

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Doesn't work as advertised.

I got the watch back in May, the battery issues haven't been for me, happy with that, but it has a mind of it's own, changes power states for no reason and my main issue is, even though all the advertising says it's compatible with iOS and will notify text messages on the watch, I've never been able to get it to work, and there is nothing out there to say how. Citizen, does it work, or not? I get my phone calls, but not my text messages. If I could get my text messages, I would really like the watch, but as it is, I'm going to have to replace it as that's a not unreasonable requirement. Can some one please confirm if is does, and if so how?

Citizen Response Thank you for sharing your experience. We are happy to hear that you haven't encountered any battery issues with your CZ Smart watch, and we appreciate your positive feedback. We apologize for the inconvenience you've faced with not receiving notifications. The issue may be related to the settings, like a toggle not being turned on, as the watch is iOS-compatible and capable of receiving text messages. We will contact you through email to provide step-by-step instructions also found in the FAQ section of our website. We would like to ensure that you get the most out of your smartwatch, and you can always reach out to our expert customer care team, who can provide any technical support you may need.

Grych8 11/06/23

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Great recent improvements.

I bought it when it was released and was very disappointed. However, they've fixed the issues and it is fully functional and even supports Google Assistant. Battery life is comparable to many Wear OS offerings and will last me about 10-12 hours with my normal heavy usage with about an hour of GPS usage and tilt to wake. Very happy with the watch and impresses that Citizen worked hard to improve the usability.

S 09/17/23

Verified Buyer

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Nice watch

Overall, this is a great watch. The interface is great, and the touch screen is intuitive. The best feature for me is the features available in the Wellness app. Only thing preventing me for giving 4 stars is the battery life. Even with turning off the sound, and going to extended battery mode, battery life barley last 24hrs

Alex 08/16/23

Verified Buyer

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Bad quality of this touchscreen Citizen watch.

This watch doesn’t respond to the description on the website. The battery lasted less than 8 hours vs 24+ on the instructions. That is why I returned this watch.