Wskrs 06/11/23

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Stopped Working

I have had my watch a couple of weeks and it's been great untill this morning. The touch screen no longer works.

Citizen Response We are sorry to hear about this and would like to help with a solution. It is unusual for the touchscreen to stop working on your new CZ Smart. In addition to the FAQs for CZ Smart on our website, you can easily access technical support for troubleshooting with the customer care team. Please look out for an email from us with more information.

Billr 06/05/23

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Terrible Battery

Instant buyer's remorse. The step display doesn't update correctly for certain faces, which is disappointing. Battery life is appallingly bad. After charging to 100%, it is under 50% four hours later. There's no way it goes 24 hours with even close to full functionality. The online help is useless. I have always loved Citizen watches. I am shocked they put their good name on such a flawed product.

Citizen Response We are sorry to hear about the issues with your new CZ Smart. There are ways to extend the battery life, including adjusting the battery modes and notification settings. In addition to the CZ Smart FAQ’s on our website, you can easily access technical support through our customer care team, who will help troubleshoot. We appreciate your feedback and are happy to hear that you love Citizen watches. Please look out for an email from us so that we can address your concerns in more detail and provide solutions.

Jonnyhjj 06/04/23

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Great watch with IBM tech

IBM Watson is good 👍 lot of color bands to choose..wow...cheaper than Fitbit

Dwjt 05/28/23

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The Smartest watch could be a better watch.

I've had it for a month. I like : + The idea of YouQ software with IBM and NASA. That's the only reason I bought this watch compared to all the smartwatches out there. It could be better: - "Google Fit", "Wear OS Google", "CZ Smart YouQ" and "Citizen Connected" MUST work together / MUST be synchronised at the same time. Or better yet, one app that does it all... - The "1-3 days battery life", the reality is less than 24 hours. A solar watch could be nice! - The "Power Fix" are great recommendations. Why not add recommendations for the heart, for blood pressure and better sleep. - Alexa is a nice touch. But a Google Assistant could be interesting. - If I worked with NAZA and IBM, I would make sure that the end result was 100%, BEFORE selling this watch that has so much potential.