Watchgeo 01/18/24

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Poor Quality Control

Received the watch direct through Citizen’s website and it came with defects. There is a dent/dip on the side of the case. This is obviously poor finishing. There are scratches on the aluminum bezel. I’m not sure what’s going on with the hand tag either. “Eco-drive-auto dive”? It’s a shame because this watch had minimal dust under the crystal and the bezel was aligned. Returning it for a refund.

Citizen Response Thank you for your feedback. We are committed to doing a thorough investigation, as this delivery fell short of both your expectations and ours. Because we are diligent about hand-inspecting every watch before it ships, this occurrence is perplexing to us. We will address this matter with our shipping carrier to ensure your package was correctly handled in transit. At Citizen, we take pride in our products and upholding stringent quality control measures; we appreciate you bringing this to our attention.

Tevp 07/17/23

Verified Buyer

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Runs fast

Great quality crystal and case. Runs about 8 seconds fast per day. For the price I would expect it to keep better time than my $40 Timex watch.

D 12/13/22

Verified Buyer

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Great watch runs a little fast

Great looking watch. Light wears well. It is a perfect size. Great price on sale. Would give a 4 or 5 star but out the box it is running 15-16 seconds fast. Technically I know it is within spec but I expected no more than 5 seconds fast.

Rick1 10/16/22

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Why no bracelet option??

Excellent diver! Great movement and accuracy. Love everything about it except that it’s half finished. Why is there no bracelet offered for this black model. Is Citizen not a large enough company to offer a complete product. Why only on the blue model??? Ridiculous!