This Promaster came with a noticeable abrasion mark near the lower right hand side lug. Citizen was helpful in arranging for a quick RMA, but this speaks two things about the brand today. First, quality control is not where it should be and nor is the quality of the black ion-plating finish, because this watch was otherwise perfectly new. Have to say that this happened after another issue with a new Fujitsubo diver, which came with a small blemish inside the dial.
I like how the watch looks and feels, but the "Super Titanium" this watch is claimed to be is a big disappointment. The noticeable marks in the picture are JUST from me sitting at a computer at work with my wrist resting on the table as I type. I was expecting a lot more durability for the price point. Not sure If I would purchase another Citizen.
The watch itself is great. However, after a few months of ownership, the titanium clasp sheared off along one of the hinges (see photo). Luckily I was just having dinner at home and not in the water, or I would have probably lost it. I contacted Citizen customer support, who told me it won't be cover under warranty and that I could buy another bracelet for ~200 + taxes and shipping. I find this unacceptable, especially for such a good watch with lots of heritage. My watch was purchased directly on their website, too.
