The watch itself is great. However, after a few months of ownership, the titanium clasp sheared off along one of the hinges (see photo). Luckily I was just having dinner at home and not in the water, or I would have probably lost it. I contacted Citizen customer support, who told me it won't be cover under warranty and that I could buy another bracelet for ~200 + taxes and shipping. I find this unacceptable, especially for such a good watch with lots of heritage. My watch was purchased directly on their website, too.
The watch itself is great. However, after a few months of ownership, the titanium clasp sheared off along one of the hinges (see photo). Luckily I was just having dinner at home and not in the water, or I would have probably lost it. I contacted Citizen customer support, who told me it won't be cover under warranty and that I could buy another bracelet for ~200 + taxes and shipping. I find this unacceptable, especially for such a good watch with lots of heritage. My watch was purchased directly on their website, too.
I like how the watch looks and feels, but the "Super Titanium" this watch is claimed to be is a big disappointment. The noticeable marks in the picture are JUST from me sitting at a computer at work with my wrist resting on the table as I type. I was expecting a lot more durability for the price point. Not sure If I would purchase another Citizen.
This Promaster came with a noticeable abrasion mark near the lower right hand side lug. Citizen was helpful in arranging for a quick RMA, but this speaks two things about the brand today. First, quality control is not where it should be and nor is the quality of the black ion-plating finish, because this watch was otherwise perfectly new. Have to say that this happened after another issue with a new Fujitsubo diver, which came with a small blemish inside the dial.
Really love this watch, keeps great time and has a beautiful face especially at this price. The titanium feels and looks nice, the beveled sapphire glass is a nice touch and I absolutely LOVE the hands. Also has really nice lume, overall the watch punches way above it's price. The one and only reason I'm giving it 4 stars instead of 5 is the band just isn't very good. Single solid links that aren't very comfortable and the clasp wetsuit adjustment broke on the first day I had it and will not "lock" in either direction. I ordered a new much better titanium clasp for $55 (with micro adjustments and no stupid wetsuit adjustment) but it's pretty dumb I had to fix a $1000 watch on the first day. If the watch came with a normal style clasp with a few micro adjustments it's easily a 5/5 star watch for me.
I just purchased this and wow! Outstanding. I love everything about it. I have owned many high end dive watches, but this guy here, I really fell in love with it. A good bang for the buck. I can’t wait to take it to the water!
This titanium diver could be my 1 do it all watch. I absolutely love this thing. It’s so light I forget I’m wearing it. There’s not one thing I don’t like about it. It looks stunning without being too flashy. Favorite watch of my collection.
Absolutely love this watch. Fits perfectly on my wrist, and it’s lite . The dial is a nice dark blue and it’s not a sunburst dial which I’m fine with. I’m not a big fan of sunburst dials. Tells very good time and just love that this is an anti magnetic titanium watch that’s a daily driver for me. I wear it everywhere and it goes with everything. The lume is respectable but it could’ve been a bit more brighter and longer lasting. Other than that small knock, it’s honestly one of my favorite watches I’ve owned so far and I’ve had many and more expensive watches.
I love this watch. I agree with other reviews out there that the dial ratchet could be better. But it doesn't detract from the overall feel. I love that it's so light, as well.