Drew03 11/10/23
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Great watch, needs better packaging for the price

The watch is beautiful and holds time well. My only complaint is the presentation of the watch when unboxing/receiving the watch. For this to be one of the most expensive watches they sell, I expected more from the package. There was no special box. There was no limited edition plaque. There weren't any special papers. There weren't even instructions in the box on how to set the watch. At the time of this review, there weren't instructions on the website either on how to set the watch. My $280 Promaster Dive had a better presentation at 1/6th the price. I own multiple Citizen, Bulova, Accutron, and this packaging was the most underwhelming.

Citizen Response Thank you for your review. We are happy to hear that you're pleased with your new Series 8 GMT. As a luxury timepiece, it's an online exclusive, although not a limited-edition piece, and doesn't have special papers or a plaque. We will reach out via email to gather more details about your experience and the packaging received. This high-end watch comes with a quality wooden box with a sueded interior. Additionally, we will provide you with the setting instructions. Your satisfaction is our priority.