Lost in translation?

I was super excited to get my new watch. I downloaded the printable sizing guide, checked the size three times, and ordered the watch. After a long, difficult day I was super excited to open the box and try it on. To my dismay, it wasn't even close to the right size. Now I have to find time that I don't have to get it resized. Availing myself of the sizing service, I thought, would obviate the need for this. Now the watch is sitting in a drawer until I find time to get it sized.

Perhaps...

Overall, not bad but not really excited about it. Based on looks, I love it but it's too lite, weight wise. Is should be more substantial. I'm torn as to return it or not.