Christine 01/10/26
Verified Buyer
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Horrible customer service.

I purchased this watch and the very same night my husband bought me a watch for our 30 wedding anniversary. I followed the instructions to return and now after 2 weeks still no refund. Getting any answer is difficult I am surprised as this is a great company. Kinda disappointed. I will keep trying for my $400 refund. Just be aware.

Deann J. 12/07/25
Verified Buyer
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Shipping issues

I ordered my watches almost 10 days ago and have not received any email or communication about the shipping status. Something is really wrong with the shipping department at Citizens. Very disappointed.

Rava 01/09/26
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Need this in a mother of pearl

I love this watch! I’d like it to be available in a pink mother of pearl in all silver. I’d also love to see it in black mother of pearl with two tone gold and silver bracelet. Size 37 mm for women is perfect!

Renato I. 06/14/25
Verified Buyer
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Tsuyosa 37 mm pink dial

Love the watch! It's beautiful! Could have given a five star review but felt a little sad when I went to a Navy Exchange Store and saw that it was discounted another 20 percent on top of your special price of $360 for Mother's day special of $288.90.

JA 05/28/25
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Pink is not just for ladies1

Pink's not just for women! GOt this to be a whimsical, fun watch to throw on once in a while with a fun outfit. I like it! If it had 100m WR it'd be perfect!

Isabel R. 04/13/26
Verified Buyer
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Beautiful watch.

I just love it. I lost my other watch form another brand and saw and Ad! I took the chance and ordered it. It is so elegant and simple at the same time. Light and so girlie.

Kymm G. 04/11/26
Verified Buyer
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Love this watch!

I'm very happy and satisfied with this purchase. I've waited a long time to find the exact right watch and I'm happy to say I have finally found it

Mirtha A. 02/07/26
Verified Buyer
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🥰🥰

Me encantó mi reloj 🥰😍🥰😍😍😍🥰😍😍😍

Jalil j. 11/27/25
Verified Buyer
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Excelente

Love it, but for men and its perfecto

Gardener 11/04/25
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Please release this with a gold two-tone band

I love the pink dial, the design is excellent and craftsmanship superior but I do wish the strap was two-tone or gold to warm the overall aesthetic up. That would be pure perfection with the pink dial.