Darin O. 07/15/25
Verified Buyer
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Citizen Promaster Dive watch lacks quality I expected

Dear Citizen, This my FIRST Citizen watch. I was surprised to see how low the quality is: (a) the bezel arrow does not line up with the notches, and (b) the second hand does not line up with the second hashes. Please see the enclosed photos. I really wish Citizen would replace this watch with a higher quality item. Sincerely, Darin Okuyama

Otter 06/28/25
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Great moderate-size dive watch

This is my first Citizen watch and I'm super happy with the look and feel of it. Very convenient to print out the size guide and have it fit straight out of the box, and the 41mm dial looks right on my 7-1/4" wrist. Timeless style and not monstrous like many other dive watches. The lumens kind of turn green in bright sunlight but give off a nice glow in the dark. I'm still on the fence about the bracelet - the tool-less micro-adjust is nice, but the long clasp makes it too rigid to spin on the narrow part of my wrist.

James K. 06/26/25
Verified Buyer
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Good not great

This is a good-looking watch, and it has a comfortable bracelet. However, I do have some gripes, especially for the price point. First, the hand alignment is not perfect, which is frustrating when you're spending nearly $500. Second, the clasp is very long and bulky, and it is even longer if you want to use the toolless micro adjustments. Overall, I like it, but I think it should be a little more refined for the price.

MPatry 06/20/25
Verified Buyer
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I love it!

I have the BN0261-51e black dial. Saw it advertised in Spain & Italy a month or two ago. I finally saw it on the Citizen USA website 7 June and ordered it. Got it 11 June. It’s exactly what I wanted. Perfect size, looks great on my 7.25 in wrist. Bezel is smooth. The tool less micro adjusting clasp is fantastic (I adjust the fit a couple times a day)! Solar panels on my roof and in my watches.