Citizen Promaster Dive watch lacks quality I expected

Dear Citizen, This my FIRST Citizen watch. I was surprised to see how low the quality is: (a) the bezel arrow does not line up with the notches, and (b) the second hand does not line up with the second hashes. Please see the enclosed photos. I really wish Citizen would replace this watch with a higher quality item. Sincerely, Darin Okuyama

Promaster BN0261

I like the look, size and feel of the watch. The only negative is the second hand hits none of the markers. I have a Promaster BN0150 and a Garrison and both hit them all.

Good But Not Great

On totality, this is a beautiful looking watch, especially for the price point. The dial shines beautifully in the sun, the 41mm fits perfectly on the wrist, and the bezel has a nice 60 point clicking action. However, the bezel also has some play so it doesn’t line up perfectly with the indices unless you scoot it onto them, and even then it doesn’t stay. If there’s one thing I can’t ignore or stand on a dive watch, it’s a misaligned bezel. The Eco-Drive is also one of the best technologies ever produced for watches which makes this a top tier option because of the reliability and accuracy.

Great watch - could be improved

Banger of a watch. Good size, dial looks nice. The minute hand needs to be a little longer, it doesn't reach the actual minute marks. The bezel insert also looks a little cheap - not sure what it is about it, maybe the font used or something. Good bracelet though. Would love to see this offered as a mechanical / automatic movement in addition to eco-drive.